7750X試験無料問題集（70題）「Avaya IP Office™ Contact Center Implementation and Expanded Configuration 認定」

出題：1

Which type of dialer tries to balance the drop rate with the dial factor?

A. Progressive Dialer

B. Mechanical Dialer

C. Preview Dialer

D. Power Dialer

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Which two Elements are known as Destination Elements? (Choose two.)

A. Last Agent Element

B. Logical Element

C. Agent Group Element

D. Queue Full Element

E. New Task Element

正解：A,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

View the Exhibit.

Refer to the exhibit. In the IP Office you have created the short code that is shown in the exhibit.
In the Avaya IP Office Contact Center, how many topics will you have available to you?

A. 5000

B. 1000

C. 100

D. 500

正解：A 解答を投票する

出題：4

What is the default port for chat server registration?

A. 5060

B. 8443

C. 5224

D. 5222

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

The queue full element routes callers depending on the number of callers allowed to queue an agent group.
Where are the queue limits configured?

A. in the Agent Group tab

B. in the Queue full element

C. in the Agent group element

D. in the Topic tab

正解：D 解答を投票する

出題：6

What are two ways that supervisors may be given the ability to change the skill levels of the agents and topic? (Choose two.)

A. Create different profiles, so they can change the agentgroups as and when required.

B. Allow them the privilege to change skills.

C. Give them access to the configuration of topics and agents.

D. Give access to the skills overview screen.

正解：B,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

In which section can you enable the ability to change topic names?

A. Service > Telephony Settings

B. System > Reporting Settings

C. System > PBX Settings

D. Service > Special Settings

正解：A 解答を投票する

7750X試験無料問題集「Avaya IP Office™ Contact Center Implementation and Expanded Configuration 認定」