CMQ-OE試験無料問題集（352題）「ASQ Certified Manager of Quality/Organizational Excellence 認定」

出題：1

Which of the following describes a Liken-type response format?

A. A checklist

B. A scale of 1 to 5

C. True-false choices

D. Multiple-choice responses

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

A service y has decided to expand the current focus of its regional territory to all of North America. This decision is an example of

A. a tactical analysis

B. a SWOT analysis

C. a strategy

D. an action plan

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

One of the first steps in optimizing the supply chain is to

A. develop a flowchart

B. apply the Dealing wheel

C. conduct a cause and effect analysis

D. create a fault tree analysis

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

One of the primary purposes of a training needs analysis is to

A. validate management's strategic training vision

B. identify the employees' education levels

C. complete a cost-benefit analysis of the training plan

D. determine where training will be most effective

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

Which of the following statements is true about a customer-driven organization?

A. It measures performance in terms of bottom-line financial results.

B. It provides quick returns on its investments.

C. It has a short-term focus.

D. It views people as its greatest resource.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

When promoting quality improvement plans, the quality manager should take which of the following actions first?

A. Perform a benchmarking study

B. Perform a market growth analysis

C. Obtain information about competitor processes

D. Obtain senior management support

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

On the basis of the trend shown in the chart below, which of the following actions, if any. would be appropriate for a quality manager to take?

A. Increase the frequency of monitoring the yield

B. Identify the root cause for the decline in yield

C. None of the above: no action is required

D. Request a training session on interpretation of control charts

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Team ground rules are generally established during which of the following stages of team growth?

A. Performing

B. Forming

C. Storming,

D. Norming

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

A company has entered into a partnership with a key supplier. All other sources for this key component have been eliminated. An auditor reports that the qualifying audit done by the previous auditor contained a significant omission. In this situation, the quality manager should do which of the following first?

A. Issue a stop-work order to prevent further impact to the organization

B. Assess the impact of the auditor's omission

C. Inform the supplier of the problem

D. Inform the chief executive officer of the omission

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

Which of the following metrics can be used to measure the internal performance of various departments at the operational level?

A. Throughput

B. Return on investment

C. Earned value

D. Inventory turns

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：11

Which of the following is the first activity required in strategic planning for quality training?

A. Identify the learners' needs

B. Select the instructional strategies

C. Identify the organization's needs

D. Specify job performance

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：12

The most common reason that companywide quality training programs fail is because the

A. language and concepts are to complex

B. support of management is lacking

C. participation by various functional departments is lacking

D. participants' baseline skills are too diverse

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：13

Which of the following groups would benefit most from detailed training on policy implementation, tactical decision-making, teamwork concepts, and technical quality tools?

A. Customers and suppliers

B. Executive management

C. Middle management

D. Individual contributors

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

CMQ-OE試験無料問題集「ASQ Certified Manager of Quality/Organizational Excellence 認定」