CMQ-OE試験無料問題集「ASQ Certified Manager of Quality/Organizational Excellence 認定」

A company that wants to achieve a goal of zero defects must have which of the following processes in place?

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A company's new strategic plan targets development of a new service. The quality manager assembles a team from sales and marketing, engineering. Held customer support, finance, and human resources, with the objective of developing a series of matrices that will translate customer requirements into appropriate technical requirements or specifications. The process the quality manager is using to facilitate this outcome is best known as

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A senior executive invites employees to become members of a team that will help make decisions about which actions to lake before implementing the action selected by the executive. What kind of leadership style is executive using?

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Which of the following sets of factors is most important for establishing a supply base that delivers a competitive advantage?

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When promoting quality improvement plans, the quality manager should take which of the following actions first?

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Which of the following is an external failure cost?

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When a project requires collaboration among different functional areas, the first step for the project manager should be to

Which of the following actions will help make on-the-job training more effective?

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First Community Bank Holding Company executive management has initiated an environmental scan lo determine the strategy to respond to new regulatory' standards. Management has observed that the bank has a good reputation in the marketplace, a talented workforce. 600 different options for investment strategies, and a solid management team, which is compensated substantially above industry levels. The bank is considering offering on-line securities trading as a new service to its customers. Which of the following should management consider as an external threat to First Community Bank Holding?

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Root cause analyses often fail at the testing phase because they fail to

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A company's area director is upset that quality levels have not improved since a quality training session was held a month ago. The area director tells the quality manager to schedule additional training as soon as possible In response the quality should do which of the following first?

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Rank in order, from first to last, the following list of steps a quality manager should take to anew quality Program.
1. Develop goals
2. Develop the plan
3. Assess needs
4. Execute the plan

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A continuous process yields the following output data. On the basis of this chart, which of the following questions would be appropriate to ask about this process?

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In project management, the sequence of activities that represents the longest period to finish the project is known as the

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A matrix organizational structure is described as a

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Which of the following communication skills is most important for a virtual team to have to avoid making incorrect assumptions?

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