CQA試験無料問題集（103題）「ASQ Quality Auditor 認定」

出題：1

A quality audit contributes to improvement of the quality of a company's products and services by

A. identifying the need for corrective action

B. identifying under-performers

C. improving customer satisfaction

D. suggesting ways to improve performance

正解：A 解答を投票する

出題：2

After an external audit, the auditee may be asked to evaluate which of the following auditor skills or elements of the audit?

A. Audit scheduling, auditor training records, observing an audit

B. Communication, listening, checklist preparation

C. Interviewing, interaction, accuracy of the audit report

D. Clarity of past audit reports, number of findings, lack of bias

正解：C 解答を投票する

出題：3

Which of the following is the most useful graphical tool for promoting an understanding of process capability?

A. An Ishikawa diagram

B. A flowchart

C. A histogram

D. An affinity diagram

正解：C 解答を投票する

出題：4

An audit report should contain which of the following?

A. Audit findings

B. Root cause analysis

C. Re-audit schedule

D. Corrective action

正解：A 解答を投票する

出題：5

Generally, which of the following is the most meaningful way to trace a finished product?

A. Backward from the start of the assembly process

B. Backward from the end point

C. Forward from starting with the acquisition of raw materials

D. Forward from the first production activity

正解：B 解答を投票する

出題：6

An auditor is performing an audit of a drilling machine that produces 100 pieces a day and that is showing improved quality. Which of the following rules should be used for determining the proper sample size for a fixed level of confidence?

A. A 10% sample size should be used, regardless of the change in quality.

B. The sample size should be decreased as the quality improves.

C. The moving average should be calculated.

D. The AQL of the raw material should be used.

正解：B 解答を投票する

出題：7

Which of the following types of tools or techniques is considered qualitative?

A. Pareto charts

B. Process observations

C. Histograms

D. Frequency distributions

正解：B 解答を投票する

出題：8

The type of chart that presents the value of items in descending order is a

A. u chart

B. cusum chart

C. Pareto chart

D. histogram

正解：C 解答を投票する

出題：9

Which of the following is most important for an auditor to convey at an initial audit interview?

A. A formal approach that is guided by specific roles for each participant

B. A personal approach to information gathering

C. An interest in cooperation and open dialogue

D. A give-and-take atmosphere that focuses on compromise

正解：C 解答を投票する

出題：10

During an audit, the client learns that the auditor has recently completed a quality system audit of a major competitor. The client then questions the auditor about the competitor's audit results. The best action for the auditor to take is to

A. go offline with the client, explain that the question is unethical, and that if the client persists, additional action by the auditor will be taken

B. explain to the client that it would be inappropriate to discuss the results of that audit

C. discuss the results of the audit with the client, only if the competitor agrees

D. obtain permission from the competitor to use the results of the audit as examples for future clients, provided that the examples are not specific to business affairs or technical processes

正解：B 解答を投票する

CQA試験無料問題集「ASQ Quality Auditor 認定」