3301試験無料問題集（54題）「Avaya Aura Contact Centre Maintenance & Troubleshooting 認定」

出題：1

In a SIP based Avaya Aura Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers?

A. SIP Gateway Manager

B. Avaya Media Server

C. Contact Center Media Services

D. Session Manager

正解：B 解答を投票する

出題：2

Avaya Aura Contact Center Manager Server (CCMS) is host to the Contact Center Security framework certificate Store. In the procedures to Create a Certificate Store, once the store is created is also created.
A characteristic of this certificate is that it contains__________.

A. a public key that is used in public - public key encryption

B. a private key that is used in private - public key encryption

C. a private key that is used in private - private key encryption

D. a public key that is used in private - private key encryption

正解：B 解答を投票する

出題：3

You need to enable additional debugging information for the Contact Center Multimedia (CCMM) Email Manager to resolve an issue.
How would you do this?

A. Run the TraceControl utility on the CCMM server arid sol the Verbosity level to the highest numeric value for the Email trace.

B. Access the Application I vent log properties on the CCMM server and select the checkboxes for Verbose, Information, Warning, Error, and Critical under Event Level.

C. Run the TraceControl utility on the CCMM server and select the Event level checkboxes for Verbose, Information, Warning, Error, and Critical.

D. Run the TraceControl utility on the CCMM server and set the Verbosity Level to the lowest numeric value for the Email trace.

正解：A 解答を投票する

出題：4

Which Avaya Aura Contact Center (AACC) historical report contains the time of arrival, Automatic Number Identification (ANI), answering agent, and final disposition for individual calls?

A. Contacts Details report

B. Contacts Received by Skillset report

C. Contact Treatment report

D. Contact Summary report

正解：D 解答を投票する

出題：5

The C:\WINDOWS\system32\drivers\etc\hosts file on the Contact Center Manager Server (CCMS) contains multiple entries for each host. You have removed the duplicate entries by manually editing the file.
What should you do next to completely resolve the issue?

A. Run the Server Configuration utility, save and apply all changes, then reboot the CCMS server.

B. Run the CCMS network Configuration utility, save and apply all changes, then reboot the CCMS server.

C. Reboot the CCMS server.

D. Use the windows services utility to restart the MAS Configuration manager services.

正解：A 解答を投票する

3301試験無料問題集「Avaya Aura Contact Centre Maintenance & Troubleshooting 認定」