3301試験無料問題集（54題）「Avaya Aura Contact Centre Maintenance & Troubleshooting 認定」

出題：1

In a typical incoming SIP voice call scenario, a customer call goes through the following sequence of steps:
1.The incoming SIP call arrives at the switch.
2.The switch routes the call to the Contact Center Manager Server (CCMS) based on the dialing plan What is the next step in the sequence?

A. The call is redirected to a SIP URI on the Session Manager and an H.323 session is established.

B. The call is anchored on an Avaya Media Server (Avaya MS) conference port and an RTP session is] established.

C. The call is answered by the SIP Gateway Manager and a Real-lime Transport Protocol (RTP) session is established.

D. The SIP Gateway Manager suspends the call; no audio path Is established until the call is answered by an agent.

正解：B 解答を投票する

出題：2

You are using the Communication Control Toolkit (CCT) Reference Client to troubleshoot issues with CCT in a SIP based environment. You have started up the Reference Client and connected using the Credentials of a domain account. The Available Desktop Devices list contains a single device, with red icon beside its associated address and status of "Acquisition Failure".
According to the information presented in the Reference Client, what is the status of the device?

A. CCT is unable to control the device via the VR87 protocol.

B. The address is not mapped to the domain account that you used to connect to CCT.

C. The device is configured but has been put into Offline mode in CCT.

D. The address has not been configured in CCT.

正解：B 解答を投票する

出題：3

In an Avaya Aura Contact Center (AACC) multimedia environment with Communications Control toolkit (CCT), which NCCT service is not used in a SIP deployment?

A. NCCT TAPI Connector

B. NCCTDALS

C. NCCT OI Service

D. NCCT Service

E. NCCT SMON

正解：A 解答を投票する

出題：4

When initiating a simple SIP call, the SIP architecture uses an INVIII method message.
Which two fields would you examine to determine that an INVITE message was initiated when tracing a SIP call?

A. Request:, To:

B. Contact:, Cseq:

C. Call-ID:, Contact:

D. Via:, To:

E. Request:, Cseq:

正解：B 解答を投票する

出題：5

You have uploaded a new license file containing additional features to the Contact Center Manage Server (CCMS) and updated the License Manager with the new licenses. However, the new features are not accessible in Contact Center Manager Administrator (CCMA).
What should you do next to make the new features available in the Avaya Aura Contact Center (AACC)?

A. All AACC servers must be rebooted in the following order: CCMS, Contact Center Multimedia (CCMM), Communication Control Toolkit (CCT), CCMA.

B. The License Manager service must be restarted using the Windows Service Manager.

C. The "Refresh All Servers" utility must be run from the CCMA Configuration page.

D. Restart each component to force it to renew its license with the License Manager; the features will be automatically enabled when the license is renewed.

正解：C 解答を投票する

3301試験無料問題集「Avaya Aura Contact Centre Maintenance & Troubleshooting 認定」