3309試験無料問題集（124題）「Avaya Aura® Experience Portal with POM Implementation and Maintenance 認定」

出題：1

Which statement describes Agent blending?

A. Agent blending is the process of acquiring agents when an outbound service level is at risk.

B. Agent blending is the process of monitoring an inbound skill, and moving agents to and from inbound/outbound to optimize inbound activities, while servicing outbound when possible.

C. Agent blending is the process of releasing agents from outbound jobs, if they are notneeded for a campaign to which they have been assigned.

D. Agent blending is the process of acquiring an agent for a job in a campaign.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

The Alarm Manager page on Experience Portal Manager shows an Alarm:
Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?

A. Avaya Aura Communication Manager

B. Avaya Aura Session Manager

C. Avaya Aura Experience Portal

D. Intelligent Customer Routing

正解：A 解答を投票する

出題：3

Which menu provides details about the running calls being handled by Intelligent Customer Routing R)?

A. ICR Monitor

B. Standard Report

C. ICR Manager

D. Call Center

正解：B 解答を投票する

出題：4

Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)

A. Informix 9.21.UC4

B. Sybase 12.5 or higher

C. Oracle 0.0 or higher Id

D. MS SQL Server 2000

E. Postgres 8.2.3 or higher

正解：C,E 解答を投票する

出題：5

Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)

A. H.323 or SIP ports configured and in service.

B. The correct number of AAEP and POM licenses for features required.

C. A separate application server is required to run POM applications.

D. A remote database.

E. Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.

正解：A,B,E 解答を投票する

出題：6

Your customer reports that no outbound calls are occurring for Proactive Outreach manager (POM) campaign for a new installation. Which configuration should be checked?

A. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, ntpd Daemon, and Postgres database are running

B. The global configuration data for POM; you need to check that the POM server, Campaign Manager, Campaign Director, and Postgres database are running

C. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, and Postgres database are running

D. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, Tomcat Service and Postgres database are running

正解：D 解答を投票する

出題：7

You have installed an application that uses the VoiceXML <log> tag, but you <Io not see any data from the application when you run an Application Detail Report.
What should you do to fix the problem?

A. On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.

B. On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.

C. On the Report Data Configuration page of the EPM, enable Periodic Download.

D. Start your Media Processing Platform (MPP) servers.

正解：A 解答を投票する

出題：8

You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers.
Which three choices will meet this requirement? (Choose three)

A. Disable the HTTPS protocol on your application servers and use HTTP only

B. Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server

C. Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabled

D. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network

E. Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the
Avaya communication Manager feature server

正解：B,C,E 解答を投票する

出題：9

Which report displays information starting with the initial inbound or outbound call and ending with the termination of the CCXML page?

A. Application Detail Report

B. Data Report

C. Contact Detail Report

D. Session Detail Report

正解：D 解答を投票する

出題：10

When defining SMS browser settings, the number of threads can be defined.
Which statement describes the term thread?

A. The thread defines the fetch time out.

B. Threads are multi-media messages.

C. Threads are parallel processes that fetch data from the SMS server.

D. Threads are conversations, consisting of sent and received SMS messages that belong to one customer contact.

正解：C 解答を投票する

3309試験無料問題集「Avaya Aura® Experience Portal with POM Implementation and Maintenance 認定」