3309試験無料問題集（124題）「Avaya Aura® Experience Portal with POM Implementation and Maintenance 認定」

出題：1

Which role allows users to update all of the transcription related configuration parameters for an application?

A. Auditor

B. Privacy Manager

C. User Manager

D. Administration

正解：D 解答を投票する

出題：2

A/hen configuring a scheduled report on the Avaya tie types may be selected? (Choose three)

A. .xls (Microsoft Excel)

B. .pdf (Portable Document Format)

C. .jpg (Digital Image)

D. .doc (Microsoft Word)

E. .csv (Comma separated value)

正解：A,B,E 解答を投票する

出題：3

When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?

A. the remote application server

B. a Media Processing Platform (MPP) server

C. an auxiliary EPM server

D. the primary EPM server

正解：D 解答を投票する

出題：4

Intelligent Customer Routing (ICR) is being deployed with two call centers, Chicago and Denver. The expectation is to route more calls to the Chicago call center than are routed to the Denver call center.
Which Skill and Destination configurations are required?

A. On the Skill configuration page, configure the Agent Strategy as "UCD-MIA". On the Destination configuration page, set a higher Adjust By value for the Polling VDN on the Chicago call center, compared to the Adjust By value for the Polling VDN on Denver call center.

B. On the Skill configuration page, configure the Agent Strategy as "Preferred Location". On the Destination configuration page, set a higher Adjust By value for the Polling VDN on the Chicago call center, compared to the Adjust By value for Polling VDN on Denver call center.

C. On the Skill configuration page, configure the Agent Strategy as "UCD-MIA". On the Destination configuration page, set a higher Adjust By value for the Polling VDN on the Denver call center, compared to the Adjust By value for the Polling VDN on the Chicago call center.

D. On the Skill configuration page, configure the Agent Strategy as "Preferred Location". On the Destination configuration page, set a higher Adjust By value for the Polling VDN on the Denver call center, compared to the Adjust By value for the Polling VDN on the Chicago call center.

正解：D 解答を投票する

出題：5

Which Media Processing Platform (MPP) component works in conjunction with the
Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?

A. System Manager

B. CCXML Browser

C. Web Service

D. Session Manager

正解：B 解答を投票する

出題：6

Which two statements about Proactive Outreach Manager (POM) 3.0 requirements are true? (Choose two.)

A. POM 3.0 requires manually creating the POM schema in the database.

B. POM 3.0 requires Experience Portal 7.0.

C. POM 3.0 must have an external Application Server.

D. POM 3.0 supports only Oracle and PostgreSQL databases.

正解：C,D 解答を投票する

出題：7

Which three are exit reasons in an Intelligent Customer Routing (ICR) CCA Session detail report? (Choose three)

A. Call transferred

B. Call routed

C. Call completed

D. Call completed in SSA

E. Call failed

正解：A,B,D 解答を投票する

出題：8

The Alarm Manager page on Experience Portal Manager shows an Alarm:
Q_ICR62006: User-to-User header is missing from SIP response 183 Session Which Avaya product in the deployment is not configured correctly?

A. Avaya Aura Communication Manager

B. Avaya Aura Session Manager

C. Avaya Aura Experience Portal

D. Intelligent Customer Routing

正解：A 解答を投票する

出題：9

Which two statements about the priority of a Proactive Outreach Manager (POM) campaign are true? (Choose two.)

A. Available priorities are 1-8.

B. Campaign priority determines the media channels used by a campaign.

C. Available priorities are 1-10.

D. The priority of the campaign determines the number of licenses POM allocates to a particular campaign during execution.

E. The priority of the campaign determines when the campaign will start.

正解：C,D 解答を投票する

出題：10

When the Avaya Aura@ Experience Portal (AAEP) software receives a call, what starts the associated speech application that controls the call flow?

A. ASR

B. TTS

C. MPP

D. EPM

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

3309試験無料問題集「Avaya Aura® Experience Portal with POM Implementation and Maintenance 認定」