3309試験無料問題集（124題）「Avaya Aura® Experience Portal with POM Implementation and Maintenance 認定」

出題：1

In the intelligent customer routing (ICR) deployment, the standard ICR CCA session Detail Report (SDR) is shown below.
What is an accurate explanation of this SDR report?

A. The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued to [email protected]. The call then observed a spike in EWT and it was re-queued 920l4.aicr.com.

B. The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued [email protected]. The call then observed a spike in Estimated Wait Time (EWT) and it was re-queued [email protected].

C. The call was initially queued on 70001 a icr.com where due to spike in EWT the call got re-queued to 82003 a cr.com. The call then observed SIP ERROR and it was re-queued [email protected].

D. The call was initially queued on 82003aicr.com where due to spike in EWT the call got re-queued to [email protected] The call then observed SIP ERROR and it was re-queued [email protected].

正解：B 解答を投票する

出題：2

The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)

A. Private Brain Exchange (PBX) servers

B. Avaya Media Servers (AMS)

C. Application Enablement Services (AES)

D. Media Processing Platform (MPP)

E. Experience Portal Manager (EPM)

正解：D,E 解答を投票する

出題：3

In the Avaya Aura@ Experience Portal bundled server, which system details need to be verified before starting the system restore?

A. do_MntDrv

B. sys_details

C. bkup_system

D. do_RestoreData

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)

A. Primary Experience Portal Manager (EPM)

B. Media Processing Platform (MPP)

C. Auxiliary EPM

D. Telephony server

E. Application server

正解：A,B,E 解答を投票する

出題：5

Which completion code is updated when any contact gets restricted due to Do Not Call (DNC)?

A. DNCREQ

B. Restricted

C. Restricted DNC

D. DNC

正解：C 解答を投票する

出題：6

Which statement is true with respect to the setup of Proactive Outreach Manager (POM) zones?

A. Licenses are automatically moved between zones if needed.

B. An organization defined in a specific zone can, under certain circumstances, use more resources than have been assigned to that zone.

C. One campaign can run simultaneously in multiple zones on a system.

D. POM servers cannot be moved between zones.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

The ICR Application Configuration, used to configure the self-service, wait treatment and error handling applications, is part of which Intelligent Customer Routing (ICR) component?

A. ICR Admin

B. ICR CCA

C. ICR Core

D. ICR PDC

正解：B 解答を投票する

出題：8

Which Media Processing Platform (MPP) component works in conjunction with the
Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?

A. System Manager

B. CCXML Browser

C. Web Service

D. Session Manager

正解：B 解答を投票する

出題：9

On a Proactive Outreach Manager (POM) 3.0 system, 100 agents are available for campaigns. The total number of agents required for all running campaigns is 120.
When running a campaign requiring 30 agents, what information is needed to determine the number of agents to be assigned? (Choose two.)

A. the priorities of the campaigns on the system

B. the skills of the available agents

C. the training that has been given to all agents

D. the number of agents available for this specific campaign

正解：C,D 解答を投票する

出題：10

Which three external systems are required to complete the Avaya Aura@ Experience Portal (AAEP) speech solution? (Choose three.)

A. Avaya Media Server (AMS)

B. Avaya Communication Manager (ACM) server and/or SIP Gateway server

C. Application Server (AS)

D. Media Processing Server (MPS)

E. Automatic Speech Recognition (ASR) and Text-to-Speech (TTS) speech server

正解：C,D,E 解答を投票する

3309試験無料問題集「Avaya Aura® Experience Portal with POM Implementation and Maintenance 認定」