Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)
For the Avaya Aura@ Experience Portal (AAEP) to support an application that recognizes spoken responses from a caller, and converts those responses to text, which three components are required? (Choose three.)
Intelligent Customer Routing (ICR) is being deployed with two call centers, Chicago and Denver. The expectation is to route more calls to the Chicago call center than are routed to the Denver call center. Which Skill and Destination configurations are required?
In a geographical redundant configuration for Proactive Outreach Manager (POM) 3.0, zone Afails and the campaign is taken over by zone B. Which licenses are going to be used when running the campaign in the fail-over zone B?
Trace item in the Avaya Aura@ Orchestration Designer application is being used to debug an application in the Tomcat runtime environment. In which directory is the Trace item log file located in an Avaya Aura@ Experience Portal (AAEP) runtime environment?
You are about to install Avaya Aura Experience Portal (AAEP) on a server that already has Linux installed. Which three items should you verify before installing AAEP? (Choose three)
Refer to the exhibit. In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below. What is the accurate explanation of this SDR report?
