3313試験無料問題集（70題）「Avaya Aura® Contact Center Maintenance and Troubleshooting 認定」

出題：1

On the Contact Center Manager Server (CCMS), by default, where are current SIP messages logged?

A. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0.log

B. C:\Avaya\Logs\CCMS\SipMessages0.log

C. D:\Avaya\Logs\CCMS\SGM\SipMessages0.log

D. F:\Avaya\ContactCenter\Logs\CCMS\SGM\SipMessages0.log

正解：A 解答を投票する

出題：2

You can check the size of databases in the CCMM Data management tool. When the current size of the OFFLINE database grows to 75% of the maximum size, CCMM logs this event to log file.
At what percent does CCMM stop automatically synchronizing contacts from the MULTIMEDIA database, thereby preventing you from running manual or scheduled cleanups?

A. 90%

B. 80%

C. 85%

D. 95%

正解：A 解答を投票する

出題：3

In an Avaya Aura Contact Center (AACC) multimedia environment with Communications Control Toolkit (CCT), which NCCT service is not used in a SIP deployment?

A. NCCT TAPI Connector

B. NCCTDALS

C. NCCT OI Service

D. NCCT Service

E. NCCT SMON

正解：A 解答を投票する

出題：4

The SIP CTI link between a SIP-enabled Avaya Aura Contact Center (AACC) and Application Enablement Services (AES) employs secure communication.
Which three objectives does secure communication commonly aim to achieve? (Choose three.)

A. Authorization

B. Integrity

C. Confidentiality

D. Private Key

E. Public Key

正解：A,B,C 解答を投票する

出題：5

While troubleshooting routing issues in the contact center, from Historical Reporting, you access the CDN (Route Points) Statistics report.
Which three contact information is provided in this report that can be used to identify issues? (Choose three.)

A. Contacts Offered

B. Contacts %Abandoned

C. Contacts Answered

D. Contacts Redirected

正解：A 解答を投票する

出題：6

Trace Control is utility used to manager traces for the Contact Center servers.
Which three statements regarding for the Trace Control Utility are true? (Choose three.)

A. Logging is controlled with the trace Control Utility.

B. The functionality of the Trace Control Utility is split between separate menu tabs for each installed Contact Center application.

C. The Trace Control Utility canbe accessed from windows > Apps >TraceControl.

D. The Trace ControlUtility provides the ability to save trace settings in a .doc format.

正解：A,C,D 解答を投票する

出題：7

An agent is configured to handle e-mail multimedia contacts. The agent is able to receive, read, and reply to e-mails using the Avaya Aura Agent Desktop (AAAD). However, the agent cannot open attachments in inbound e-mails.
What is a possible cause of this problem?

A. Internet Explorer is not set as the default browser on the agent's computer.

B. The agent's web browser is not set for the correct character encoding.

C. .NET 3.5 Service Pack 1 is not installed on the agent's computer.

D. The agent has not been granted "open E-mail Attachments" rights in Contract Center multimedia (CCMM).

正解：B 解答を投票する

3313試験無料問題集「Avaya Aura® Contact Center Maintenance and Troubleshooting 認定」