7392X試験無料問題集（64題）「Avaya Aura® Call Center Elite Implementation 認定」

出題：1

Agents/supervisors want to have the ability to login/logout of splits/skills, change their work mode, and perform service observing.
What is used to facilitate this ability?

A. Feature Access Codes (FACs)

B. Dial Access Plans

C. Skill Assignment

D. Business Advocate (BA)

正解：A 解答を投票する

出題：2

Which operator of the SET command allows you to check number validation in dialed strings using Luhn's algorithm?

A. MOD10

B. ADD

C. SEL

D. CATR

正解：A 解答を投票する

出題：3

Refer to the exhibit.

The diagram shows three VQNs, with VDN override and VDN variables. The call first arrives into VDN 1 and ends up on VDN 3.
Which announcement is played at step five?

A. 2002

B. 1003

C. 3003

D. 1001

正解：C 解答を投票する

出題：4

Which two parameters must be configured to allow Service Observing while, off site? (Choose two.)

A. Telecommuter

B. Service Observing (Remote/By FAC)

C. Service Observing Listen Only Access Code

D. COR - Restriction Override set to all

正解：B,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

What is the recommended audio format to be played by the Avaya Aura Media Server?

A. 16bit, 8kHz, Single channel, PCM files

B. 61bit, 8kHz, Single channel, PCM files

C. 64bit, 8kHz, Multiple channel, PCM file

D. 16bit, 8kHz, Multiple channel, PCM files

正解：C 解答を投票する

出題：6

To ensure that announcements always start at the beginning when played as part of a vector, which action must be taken?

A. Use external announcements

B. Use Analog announcements only

C. Create forced announcements

D. Set the queue field to Yes

正解：D 解答を投票する

7392X試験無料問題集「Avaya Aura® Call Center Elite Implementation 認定」