7497X試験無料問題集（68題）「Avaya Oceana™ Solution Support 認定」

出題：1

When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?

A. Common Component cluster

B. Each cluster

C. UAC cluster

D. OCP cluster

正解：A 解答を投票する

出題：2

When a customer leverages Avaya Aura Experience Portal as their self-service application, during the first leg of voice call processing, which component from the Avaya Aura stack contacts Context Store to create a Context ID for the new Voice Interaction?

A. Avaya Aura Communication Manager

B. Avaya Aura Application Enablement Services

C. Avaya Aura Session Manager

D. Avaya Aura Experience Portal IVR Application

正解：A 解答を投票する

出題：3

In addition to a description of the problem, which two types of logs are required when escalating a problem to Avaya Support? (Choose two.)

A. System Logs

B. Provider Logs

C. Service Logs

D. Agent Browser logs

E. PU Logs

正解：C,D 解答を投票する

出題：4

Which three parameters are associated to a work request inside the Avaya Oceana solution? (Choose three.)

A. Agent ID

B. Work flow Type

C. Attributes

D. Work Request ld

E. Customer ID

正解：A,C,E 解答を投票する

出題：5

Consider the log message:

Which component and log file contains log messages of this kind?

A. MessagingSetvice Service Log file

B. ORCRestService PU Log file

C. SMSVendotSnapin Service Log file

D. CustomerControllerService PU Logs file

正解：B 解答を投票する

出題：6

Which statement describes the function of the Context Store Snap-in?

A. It is a normalized model for all resources and interactions that provides states for resources and interactions.

B. It is an enterprise workflow model to orchestrate the omni-channel interaction flow.

C. It is an engine for tracking and maintaining the end-to-end context of customer Interactions,

D. It is an agent selection component based on attribute matching across all channels.

正解：D 解答を投票する

出題：7

Unified Agent Controller (UAC) gets the status of the agent stations and Interactions data from which Avaya Oceana core component?

A. Engagement Designer (ED)

B. Unified Collaboration Administration (UCA)

C. Unified Collaboration Model (UCM)

D. Call Server Connector (CSC)

正解：B 解答を投票する

7497X試験無料問題集「Avaya Oceana™ Solution Support 認定」