7497X試験無料問題集（68題）「Avaya Oceana™ Solution Support 認定」

出題：1

A customer wants to take a backup of their email, Web chat and SMS interactions. Which Avaya Oceana component must be backed up?

A. Omni store DB Controller Data Store

B. UCA Store Service Database Backup

C. Omni store DB Database Backup

D. UCM Data Collector Database Backup

正解：A 解答を投票する

出題：2

For providing a treatment similar to an Experience Portal, which VON is required in Communication Manager?

A. Self Service VDN ,

B. Transfer VDN

C. Ingress VDN

D. Routing VDN

正解：D 解答を投票する

出題：3

To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omni channel Windows Multimedia Server?

A. \Avaya\Oceana\Oceana\Backup And Restore\OmnichannelBackup.exe

B. \Avaya\Oceana\Oceana\Backup And Restore\Backup.exe

C. \Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseBkp.exe

D. \Avaya\Oceana\Oceana\Backup And Restore\Backup and Restore.exe

正解：B 解答を投票する

出題：4

Which component is responsible for integrating Avaya Oceana Workspaces with Avaya Oceana core components?

A. Unified Collaboration Administration (UCA)

B. Unified Agent Controller (UAC)

C. Unified Collaboration Model (UCM)

D. Call Server Connector (CSC)

正解：D 解答を投票する

出題：5

For deploying the Avaya Oceana solution, what are the two recommendations for software and secure communications? (Choose two.)

A. Check compatibility with Avaya Aura 5.x stack as Avaya Oceana solution is only compatible with Avaya Aura 5.2.1.

B. Load signed certificates for an Avaya Oceana deployment.

C. Verify the minimum software release and compatibility metrics for Avaya Oceana with the Avaya Aura stack.

D. Check compatibility with Avaya Aura 6.x stack as Avaya Oceana solution Is compatible with Avaya Aura 6.x.

E. Install signed certificates for an Avaya Oceana deployment.

正解：D,E 解答を投票する

出題：6

When a customer launches the Web chat URL for Oceana Contact Center, they observer the error message:
A connection error has occurred Connection closed, chat has ended.
What should be checked in Avaya Oceana to confirm that the webserver and Oceana are integrated properly?

A. Verify If you can launch the Omnichannel Administration Utility successfully.

B. Verify If the Web Server Domain Is set to Customer Web server under Omnichannel Administration

C. Check If there are any Avaya Oceana Agents available with Web Chat Channel In the Contact Center,

D. Check if you get a PING response from Avaya Control Manager Server from Web Server.

正解：B 解答を投票する

出題：7

Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?

A. Contextld

B. Caller ID

C. WorkRequestID

D. DNIS Number

正解：A 解答を投票する

7497X試験無料問題集「Avaya Oceana™ Solution Support 認定」