A. Load the database schemas in this order: gila_warehouse, gila_stage, and oceana_datamart.
B. Load all database schemas at one time.
C. Load the database schemas in this order: gila_stage, gila_warehouse, and oceana_datamart.
D. Load the database schemas in this order: oceana_datamart, gila_warehouse, and gila_stage.
A. OSA can be deployed only as a standalone component.
B. Input to OSA is from Avaya Aura Application Enablement Services.
C. JMS hosts the Analytics Business Logic written in Java.
D. OSA output goes directly to SS and it is stored in the DB for OBI.
A. Custom Report
B. Dashboard Report
C. Real-time Report
D. Historical Report
A. It is a count of interactions attended by the agent, including the interactions that were transferred with the reporting period by channel.
B. It is a count of interactions directed to the agent within the reporting period by channel.
C. It is the amount of time the agent spends working interactions within the reporting period by channel.
D. It is used to determine the number of channels that the agent supported while supporting an account.
A. ./RunAvaya.sh, oracle
B. ./RunAvaya.sh, root
C. ./installAvaya.sh, oracle
D. ./installAvaya.sh, root
A. Option D
B. Option C
C. Option A
D. Option B
