A. Verify that the Recorder, Signaling Adapter and Media adapter have loaded the agent from the database
B. Verify that AWFOS received the agent login information
C. Check the agent recording profile in AWFOS Admin - Employee management
D. Verify the Agent is able to login to the AWFOS application to ensure the recordings are happening
A. Ensure the Sys Admin has established the AWFOS DB connectivity.
B. Ensure the WebLM service is reachable from the server on which SysAdmin service Is installed.
C. Ensure the services are restarted after the install.
D. Ensure the server is restarted after the install.
A. all the agents that the logged in user has access to
B. all the agents in the logged in users department
C. all the agents reporting to the logged in user
D. all the agents in the logged in users hierarchy
A. 4 servers (2 for recorder, 1 for DB, 1 Web)
B. 3 servers (1 each for DB, Web & Recorder)
C. 1 Server (Web, DB and Recorder on the same server)
D. 2 servers (1 for Web & DB; 1 for Recorder)
A. up to five
B. up to twenty
C. a maximum of three
D. unlimited
A. Configure components parameters
B. User Management
C. Create data partitions
D. Configure alert manager
E. Lookup License detail
A. CM - Active and Passive
B. IP Office
C. CS1000 - Passive
D. CS1000 - Active
