A. CCE Admin page
B. Domain Manager
C. Active Directory
D. Configuration Manager
A. DPCCE 4K
B. PCCE Lab Mode
C. PCCE 2K
D. DPCCE 12K
E. PCCE Admin Mode
A. set VVB cache stale_cache_entries
B. show set VVB cache stale_cache_entry <cache_entry_url>
C. set VVB cache stale_cache_entry <cache_entry_url>
D. Outils VVB cache stale_cache_entry <cache_entry_url>
A. Only the same type and configuration of gadgets are supported for all users.
B. Ask the agent to add the gadget to his desktop after launching Finesse.
C. Ask an administrator to configure the team with a custom layout.
D. Ask the supervisor to add the gadget to the agents desktop.
A. Call Routing Logic
B. Skill Target Configuration
C. Agent Permission levels
D. System timers
E. Attribute settings
A. Deleted Objects tool
B. Call Tracer
C. Router Log Viewer
D. ICM Script Editor