A. run multiple pilots to gain valuable user feedback
B. ensure critical success factors and key performance indicators are validated and signed off by the customer prior to designing the solution
C. work alongside the customer to provide a high quality user adoption plan
D. ensure all risks are completely mitigated
A. Problem, Pattern, Path and Proof
B. People, Process, Path and Proof
C. Problem, People, Path and Proof
D. Problem, People, Path and Pattern
A. Greater control over business decision making
B. Faster time to market for new products
C. Higher IT asset utilization
D. Improved business intelligence
A. Authorize a responsible project manager
B. Gather the data
C. Analyze the data
D. Decide how to present the data
E. Take short, medium and long term measurements
F. Define what you should measure
A. A high level process supporting a goal
B. A roadmap to introduce new technology
C. A list of exceptions to be tested
D. A way of lowering costs
A. a corporate organization chart from the customer's human resources department
B. a Gartner Magic Quadrant for the customer's industry
C. an annual report and accounts on the customer's website
D. an internal briefing from your company's customer account manager
A. It ensures greater relevance to the needs of LOB Heads and C level executives
B. It can combine CAPEX or OPEX models to maximize the TCO
C. It tends to allow a greater focus on one specific business silo
D. It allows you to align technology to the organization's vision and strategies
E. It provides faster implementation times and TTTV (time to value)
A. Critical success factors define what must happen in order for success to be achieved, whereas KPIs are measurements that help determine the level of performance actually attained.
B. Critical success factors define when to take each measurement, whereas KPIs determine how things should be measured.
C. Critical success factors and KPIs are essentially the same thing.
D. Critical success factors define how things should be measured, whereas KPIs determine when to take each measurement.
A. Metrics
B. Milestones and responsibilities
C. Critical success factors
D. Key performance indicators
A. By providing a complete view of all technology required by the business
B. By uncovering new activities that the business needs to perform, from which new technology requirements can be determined
C. By uncovering Strategies that the business needs to fulfill in order to deliver on its vision and mission
D. By generating a series of logical building blocks
