A. a job description for network architect
B. informal surveys
C. a process for approving changes
D. an annual strategy planning session
A. user awareness and time scheduled for training
B. number of changes in processes and number of open help desk problems
C. number of users and years in role
D. budget and testing script
A. must fit within the current IT budget
B. most advanced solution, both technically and for the business operation
C. lowest possible cost
D. an appropriate mix of risk, technology capability, and business capability, based on customer priorities
A. Expenses
B. Savings
C. Regulation
D. Market
A. committee of stakeholder reps
B. measurements of system security
C. operating procedures for data backup
D. status reports on total IT systems
A. A perspective expressed by one or more managers who share the same or similar role.
B. The perspective or related set of concerns experienced by a group of stakeholders.
C. An informal summary of project outcomes used in the management reporting and decision making process.
D. A perspective expressed by one or more customers who may or may not share the same or similar role.
A. It guarantees customer will reduce 50% of the costs.
B. it predicts the impact the solution will have on the business.
C. it recommends a course of action.
D. it Provides details of discounts and promotions.
A. When the solution is deployed, features and options are activated, and customer is realizing the benefits of your value proposition.
B. When they purchase the solution from the Cisco partner.
C. When the solution is deployed.
D. When the solution is deployed and there has been one year with no operating issues.
A. Deploy the solution only when 100 percent of the stakeholders agree.
B. Periodically deliver and communicate real business benefits.
C. involve real influencers that help create engagement and support change.
D. Consider change as being accepted when the partner has signed off on the project.
A. micro-economics
B. technology
C. readiness
D. key trends
