220-1002試験無料問題集「CompTIA A+ Certification Exam: Core 2 認定」
A user reports personal files have been renamed and are undecipherable. Images have been to the user's folder that request payment to unlock the files. The technician has quarantined the infected system and disabled System Restore. Which of the following should the technician do to unlock the user's files?
正解:D
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A customer has called the help desk because a word processing application will no longer open.
It was working fine earlier, but the user had to close a document quickly. An error message popped up about a network resource, and then the document crashed. Now, when the user clicks on the icon to launch the application, it does not give an error and will not open. Which of the following should a technician do FIRST?
It was working fine earlier, but the user had to close a document quickly. An error message popped up about a network resource, and then the document crashed. Now, when the user clicks on the icon to launch the application, it does not give an error and will not open. Which of the following should a technician do FIRST?
正解:A
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A technician is investigating the cause of a Windows 7 PC running very slow. While reviewing Task Manager, the technician finds one process is using more than 90% of the CPU. Outbound network traffic on port 25 is very high, while inbound network traffic is low. Which of the following tasks should be done FIRST?
正解:D
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A user is working on a shared computer and attempts to open the email application, which freezes when opened. A technician logs into the computer, and the email application works without issue. The technician has the user log back in, but the application still freezes when opened. Which of the following is the NEXT step the technician should take to resolve the issue?
正解:C
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Joe, a user, notices the data stored on his desktop has disappeared. Joe is able to log in to the computer and use it normally, but he cannot create any new files. All of the applications Joe installed are present, and he is the only person who uses the computer.
Which of the following steps should Joe perform FIRST to resolve the issue and recover the data with minimal effort?
Which of the following steps should Joe perform FIRST to resolve the issue and recover the data with minimal effort?
正解:B
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A security administrator is developing mobile device hardening standards to protect the confidentiality of data. As part of the baseline the administrator recommends implementing controls to mitigate risks associated with physical theft.
Which of the following would BEST meet the administrator's requirements?
Which of the following would BEST meet the administrator's requirements?
正解:C
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