A. 90
B. 60
C. 80
D. 70
A. Reports> Report Editor> Report Generation Time> Now
B. Reports> Report Editor> Report Generation Time> Schedule Properties
C. Reports> Report Editor> Report Generation Time> Recurrence
D. Reports> Report Editor> Report Generation Time> Schedule
A. Queue Metrics Report
B. Queue Metrics Summary Report
C. Queue Metrics Interval Report
D. Queue Wrap-up Summary Report
A. Inbound
B. Offered
C. Incoming
D. Calls Received