GCP-GC-REP試験無料問題集（35題）「Genesys Cloud Certified Professional

出題：1

Which of the following views can help supervisors to determine agent performance issues with interactions that set a specific wrap-up code in one or multiple queues?

A. Agents Interactions Detail

B. Agents Schedule Detail

C. Agents Wrap-Up Detail

D. Agents Wrap-Up Interval Detail

正解：C 解答を投票する

出題：2

How is an Incoming Call represented in reports?

A. Inbound

B. Offered

C. Incoming

D. Calls Received

正解：A 解答を投票する

出題：3

Which report calculates a Monthly Service Level?

A. Queue Metrics Report

B. Queue Metrics Summary Report

C. Queue Metrics Interval Report

D. Queue Wrap-up Summary Report

正解：B 解答を投票する

出題：4

The system automatically disables reports scheduled for Recurrence: Daily if they were not downloaded for
.

A. 90 days

B. 30 days

C. 7 days

D. 14 days

正解：D 解答を投票する

GCP-GC-REP試験無料問題集「Genesys Cloud Certified Professional - Reporting and Analytics 認定」