GCP-GC-REP試験無料問題集（35題）「Genesys Cloud Certified Professional

出題：1

How can we monitor the real-time statistics for all queues?

A. Performance > My Queues Activity

B. Performance > Queues Performance

C. Performance > Queues

D. Performance > Queues Activity

正解：D 解答を投票する

出題：2

What is the maximum limit for creating performance dashboards for private users?

A. 20

B. 15

C. 25

D. 10

正解：A 解答を投票する

出題：3

Which definition matches the performance and activity views for Queues?

A. Used to view metrics for completed phone calls and chats, such as the user, remote telephone number, date/time, and duration.

B. Used to view real-time metrics, such as status, time in status, calls answered, average talk time, and average ACW.

C. Used to monitor real-time contact center metrics.

D. Used to view historical data only.

E. Used to view real-time and historical metrics, such as service level %, abandon %, customer waiting, and active agents.

正解：A 解答を投票する

出題：4

Which definition matches the performance view for Dashboard?

A. It is used to monitor real-time contact center metrics.

B. It is used to view historical data only.

C. It is used to view metrics for completed phone calls and chats, such as the user, remote telephone number, date/time, and duration.

D. It is used to view real-time metrics, such as status, time in status, calls answered, average talk time, and average ACW.

E. It is used to view real-time and historical metrics, such as service level %, abandon %, customers waiting, and active agents.

正解：D 解答を投票する

GCP-GC-REP試験無料問題集「Genesys Cloud Certified Professional - Reporting and Analytics 認定」