GCP-GCX試験無料問題集「Genesys Cloud CX Certified Professional - Consolidated 認定」

Select the features available in Genesys Cloud CX Architect. (Choose three.)

正解:B,C,D 解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
Which one of the following Genesys Cloud CX configuration options provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

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Files uploaded to the workspace can be shared with non-members of the Genesys Cloud CX organization.

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Which of the following Edge features provides client and server-side call matching?

解説: (GoShiken メンバーにのみ表示されます)
What type of trunk would you configure to connect to AudioCodes phones?

解説: (GoShiken メンバーにのみ表示されます)
Which of the following attributes ensure that the interactions are routed to the most qualified agent? (Choose two.)

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Which of the following entities is used to ensure that people within your organization have the rights and permissions that they need within Genesys Cloud CX?

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Which of the following is NOT a Genesys Cloud CX Collaborate feature?

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A user who is freshly added to Genesys Cloud CX realizes that there is no phone call icon on the left pane, preventing the user from making or receiving calls.
What is the most likely reason for this?

解説: (GoShiken メンバーにのみ表示されます)
You must define the phone configuration in Genesys Cloud CX to associate with a physical phone.
What binds the phone's settings in Genesys Cloud CX to a physical phone?

解説: (GoShiken メンバーにのみ表示されます)