GCX-ARC試験無料問題集（62題）「Genesys Cloud CX: Architect Certification 認定」

出題：1

Which of the following components can be added to scripts? (Choose all that applies.)

A. Call Flow

B. Image

C. Text

D. Checkbox

E. Web Page

F. Visual Basic Control

正解：B,C,D,E 解答を投票する

出題：2

You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.

A. Hold Music

B. Play Wait Time

C. Play Estimated Wait Time

D. Approximate Wait Time

正解：C 解答を投票する

出題：3

Select all the required parameters for configuring the Salesforce data actions. (Choose three.)

A. Password

B. ARN Number

C. Access ID

D. Token

E. Username

正解：A,D,E 解答を投票する

出題：4

Arrange the listed schedule groups based on call flow priority.
1. Closed
2. Emergency
3. Open
4. Holiday

A. 2,1,4,3

B. 2,3,4,1

C. 2,4,1,3

D. 2,3,1,4

正解：D 解答を投票する

出題：5

If the system exceeds the maximum number of actions run per-flow invocation, the flow enters error handling.
Which action is used for default error handling in this state if alternative actions are not configured?

A. Decision

B. Disconnect

C. Jump to Menu

D. Transfer to Flow

正解：B 解答を投票する

出題：6

Which of the following components can be configured to read and write data from a CRM?

A. Get Participant Data

B. Call Data Action

C. Set Participant Data

D. Set UUI Data

正解：C 解答を投票する

GCX-ARC試験無料問題集「Genesys Cloud CX: Architect Certification 認定」