GCX-ARC試験無料問題集（62題）「Genesys Cloud CX: Architect Certification 認定」

出題：1

Which of the following feature is used to test the created flow before it goes live?

A. Test

B. Publish

C. Validate

D. Debug

正解：A 解答を投票する

出題：2

To create, configure, and publish __________ call flow(s), an admin must have at least one contactlist and one wrap-up code configured.

A. Outbound

B. Secure

C. Inbound

D. In-Queue

正解：C 解答を投票する

出題：3

You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.

A. Hold Music

B. Play Wait Time

C. Play Estimated Wait Time

D. Approximate Wait Time

正解：C 解答を投票する

出題：4

Select all the naming requirements for prompts. (Choose two.)

A. A prompt name can begin with a letter.

B. A prompt name can begin with a numeric or special character.

C. A prompt name can contain letters, underscore, and numbers.

D. A prompt name can contain spaces or special characters.

正解：A,C 解答を投票する

出題：5

Which of the following selects the interaction path and enhances the caller's experience before agent assignment?

A. IVR

B. DTMF

C. Prompts

D. Flow

正解：C 解答を投票する

出題：6

Select the types of scheduling available in Genesys Cloud. (Choose two.)

A. Manual Scheduling

B. Automated Scheduling

C. All of the above

D. Load based Scheduling

正解：B,D 解答を投票する

GCX-ARC試験無料問題集「Genesys Cloud CX: Architect Certification 認定」