GCX-SCR試験無料問題集（62題）「Genesys Cloud CX: Scripting Certification 認定」

GCX-SCR試験無料問題集「Genesys Cloud CX: Scripting Certification 認定」

出題：1

Which architectural approach is used to develop a single application as a suite of small services?

A. Microservices Architecture

B. Genesys Cloud CX Salesforce Architecture

C. Single Core Architecture

D. Monolithic Architecture

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Select the default page name which the editor automatically adds when you create a new script.

A. Home Page

B. Script Page

C. Start Page

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

You cannot schedule a callback for more than 30 days in advance.

A. True

B. False

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

You are working on a script and need to add new variables to it. Select the correct tab to add variables.

A. 2

B. 1

C. 4

D. 3

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

Which dialing mode dials multiple contacts once an agent becomes available?

A. Predictive

B. Power

C. Agentless

D. Progressive

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

An agent is handling a call as part of an outbound dialing campaign and needs to transfer the caller to another agent but also wants to pass info about the interaction to the second agent. Select the correct statement.

A. Use the notes section to pass information about the interaction.

B. Update the customer details in the script.

C. Invoke 'Outbound Update Contact' action

D. Both A and B.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)