GCX-WFM試験無料問題集「Genesys Cloud CX Workforce Management Certification 認定」

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トータル 100 問
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Which two actions are essential when setting up a business unit in workforce management?
(Choose two)
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How long does it take for a load-based schedule to be generated?
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If a workforce manager adds or removes an agent from a queue, the system does not add or remove them from the Management Unit.
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Which of the following is a benefit of synchronizing time-off requests?
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What is the primary purpose of configuring service goal templates in workforce management?
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Which component in workforce management is used to organize agents and define specific scheduling and adherence rules?
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What is the maximum number of queues supported by Genesys Cloud for a single Management Unit?
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In Genesys Cloud, what is the first step to approve a time-off request?
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The real-time adherence view allows immediate corrective action if an agent is not following their scheduled tasks.
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In Genesys Cloud, what action is necessary to finalize a work plan after configuration?
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トータル 100 問