C_C4H510_04試験無料問題集（112題）「SAP Certified Application Associate

出題：1

Which actions are needed to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.

A. Set the access rights to edit.

B. Set the read access to restricted.

C. Set the read and write access to restricted.

D. Set the write access to restricted.

E. Set the access rights to display.

正解：B,C,D 解答を投票する

出題：2

Which key user tool allows you to change field properties on the SAP Service Cloud Ul?

A. Code list restriction

B. Workflow rules

C. Mashup

D. Adaptation

正解：D 解答を投票する

出題：3

You have configured the Service Level Agreements (SLAs) and their determination rules, but they are not derived in the service ticket.
Which of the following could be a reason for that?
Note: There are 2 correct answers to this question.

A. The system background job for SLA determination runs every 30 minutes and has not been executed yet.

B. The question related to SLAs must be activated in project scoping.

C. The determination rules have been configured, but not activated.

D. A workflow rule has to be scheduled to trigger the determination.

正解：B,C 解答を投票する

出題：4

You plan a product recall with the help of automatically generated tickets. Which tool do you use?

A. Maintenance plan

B. Activity planner

C. Realignment runs

D. Ticket routing rules

正解：A 解答を投票する

出題：5

Which data is bidirectionally synchronized between SAP Cloud for Customer and SAP Field Service Management?

A. Products

B. Tickets

C. Employees

D. Accounts

正解：B 解答を投票する

出題：6

Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?

A. The registered product has no installed base assignment.

B. The ticket is escalated.

C. The warranty is expired.

D. The warranty is set to active.

正解：A 解答を投票する

出題：7

What is one consequence of scoping the installed base option?

A. The Measurements feature is activated.

B. Warranty management is available in service tickets.

C. The number of available standard reports is reduced.

D. The Registered Product scoping option will be selected automatically.

正解：D 解答を投票する

出題：8

Which key user features allow you to change field properties on the SAP Service Cloud Ul?

A. Code list restriction

B. Workflow rules

C. Mashup

D. Adaptation

正解：D 解答を投票する

出題：9

What can you do with the add-In for Microsoft Outlook? Note: There are 2 correct answers to this question.

A. Add an account team member.

B. Add a reference to an account.

C. Use e-malis as a response to a ticket.

D. Add a reference to a service contract.

正解：B,C 解答を投票する

出題：10

A maintenance plan is created with the condition "Every 5 weeks". Based on this condition, a ticket is created on March 1, but ticket processing is delayed.
Which option should you enable on the ticket template to avoid creation of multiple tickets?

A. Consider ticket resolved on date

B. Consider delay

C. Consider contract status

D. Consider maintenance plan condition

正解：A 解答を投票する

C_C4H510_04試験無料問題集「SAP Certified Application Associate - SAP Service Cloud 2011 認定」