A. Ticket Type
B. Priority
C. Service Category
D. Ticket ID
E. Installed Base
A. Time recording can be done online or in offline mode.
B. Automatic time recording can be done by clicking "Start recording" and "Stop recording".
C. Code list restrictions are not possible for the Time Type field.
D. You can activate the Microsoft Outlook integration for time recording.
E. Time sheets can be submitted for approval.
A. Installation Point
B. Warranty
C. Product
D. Installed Base
A. Organizational work distribution
B. Employee work distribution
C. Territory work distribution
D. Account work distribution
E. Service category distribution
A. Service request
B. Contracts
C. Maintenance plan
D. Customer
A. Service agent
B. Business user
C. Business role
D. Employee
A. Field Service Management
B. Multi Resource Scheduling
C. Manual Routing
D. Activity Planner
E. Time recording
A. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
B. Unrestricted access rights override any restrictions you have defined.
C. Restricted access rights override any unrestricted access you have defined.
D. You can decide, per view, if the access rights should override any restrictions you have defined or not.
A. Code list restriction
B. Workflow rules
C. Mashup
D. Adaptation
A. Installed base
B. Service warranty
C. Registered product
D. Service contract
