C_C4H510_21試験無料問題集「SAP Certified Application Associate – SAP Service Cloud 2111 認定」

Which fields can be pre-filled in the ticket template when you create a maintenance plan? Note: There are 3 correct answers to this question.

正解:A,B,C 解答を投票する
Which of the following features apply to time recording? Note: There are 3 correct answers to this question.

正解:A,B,E 解答を投票する
Which objects can be used within ticket creation to automatically determine the registered product?

Which types of work distribution are possible for routing tickets in SAP Service Cloud? Note: There are 3 correct answers to this question.

正解:A,C,E 解答を投票する
Which objects are required to create a service ticket? Note: There are 2 correct answers to this question.

For which element do you maintain attributes such as password and security policy?

Which tools can you use to dispatch a service technician to an open demand ticket? Note: There are 3 correct answers to this question.

正解:A,B,C 解答を投票する
Because some activities can be carried out in multiple views, which of the following is correct regarding access rights?

Which key user features allow you to change field properties on the SAP Service Cloud Ul?

When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?