A. The solution doesn't help. The dispatcher has to find out himself (e.g. by asking colleagues) if a technician is able to conduct a job or not
B. The dispatcher can see what 'skills' have been assigned to the technician in order to find out if he qualifies for the job.
C. The dispatcher sees the open time-slots of each technician in the planning board and can be sure that he is capable of doing the job.
D. By right-click on the activity and choosing option 'find matching technician' all qualified technicians are shown on the screen.
E. You can browse to the Business Partner Masterdata and look up which technician has been doing the job for past service calls.
A. Mobile field service execution
B. Customer feedback management
C. Parts logistics
D. Workforce management
A. Yes. on Surface Pro
B. No. not possible
A. Date and Time Input
B. Number input
C. Concatinator
D. Attachment picker
E. Series
A. Assign Service Call to a technician. 2.Release Assignment. 3. Set Service Call 'Financially complete'
B. Open Serive Call. 2.Create assignment reservation 3. Set Service Call 'Financially complete'
C. Assign Service Call to a technician. 2. Enter Customers Address into Master data. 3. Release Assignment
D. Assign Service Call to a technician. 2. Release Assignment. 3. Call technician
E. Assign Service Call to a technician. 2. Release Assignment. 3.Set Service Call 'technically complete'
A. Assign user groups to permissions.
B. Assign permissions to used groups
C. Assign users to permission.
D. Assign user groups to users.
A. High touch
B. None touch
C. Video chat
D. E-mail interaction
A. Enter materials used
B. Release assignments
C. Define core hours.
D. Create technician skills
A. I can develop new offline menus for the app
B. I can display the company's logo in the !Pad app
C. I can display / undisplay menus and buttons via permission system.
D. I can customize fields (visiblity, grouping. sorting, making field mandatory) on different mobile screens (e.g. business partner screen)
E. I can develop online reports for the mobile app
