C_FSM_2211試験無料問題集（126題）「SAP Certified Application Associate

出題：1

Which of the following is supported in business rules?

A. Array

B. Stack

C. Heap

D. Linked list

正解：A 解答を投票する

出題：2

How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.

A. Automatically when submitting a new service call from the Self-Service Portal

B. Automatically Via the cloud connector from an SAP ERP On-premise system

C. Manually in the Web Application with in the master data

D. Automatically via the cloud connector from an SAP CRM on-premise system

E. Manually in Web Application within Planning and dispatching

正解：A,B,E 解答を投票する

出題：3

In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience?
Note: There are 2 correct answers to this question.

A. Mobile Field service execution

B. Parts Logistics

C. Customer Feedback Management

D. Workforce management

正解：A,C 解答を投票する

出題：4

Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

A. Record the incident via the website

B. Record the Progress of the Incident

C. Assign parts to the incident

D. Monitor the Execution Stage

E. Scan a QR Code

正解：A,D,E 解答を投票する

出題：5

Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution?

A. Master Data

B. Planning and Dispatching

C. Smartforms and Feedback

D. Administration

正解：C 解答を投票する

出題：6

The dispatcher drags and drops a service call onto a technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?

A. The technician must approve the assignment.

B. The technician must release the assignment.

C. The dispatcher must release the assignment.

D. The dispatcher must approve the assignment.

正解：C 解答を投票する

出題：7

What needs to be done for the service call by the dispatcher at the end? Note: There are 2 correct answers to this question.

A. Set Status to technically complete

B. Set Status to Finished

C. Edit Reserved material

D. Approve EMME

正解：A,D 解答を投票する

出題：8

For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note:
There are 2 correct answers to this question.

A. When you need to plan an appointment at the customer

B. When you need to record a problem for the customer

C. When you need to send an engineer to the customer

D. When you need to set up a meeting with the customer

正解：B,C 解答を投票する

出題：9

Where can service workflow steps be used in SAP Field Service Management?

A. In customer self-service when submitting a self-service request

B. In the Web application when planning a service

C. In the mobile application when executing an activity

D. In SAP Crowd Service when dispatching a service call

正解：C 解答を投票する

出題：10

Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

A. Booking material for a specific service call and defined location

B. Reserving material that has already been used for previous services

C. Defining which material the customer needs to purchase before the technician can start the work

D. Organizing spare parts to be taken to the physical location of the job

正解：A,D 解答を投票する

C_FSM_2211試験無料問題集「SAP Certified Application Associate - SAP Field Service Management 認定」