B2C-Solution-Architect試験無料問題集（154題）「Salesforce Certified B2C Solution Architect 認定」

出題：1

Acme Ltd wants to Integrate B2C Commerce, Service Cloud, and Marketing Cloud. A Solution Architect was tasked with optimizing the integration by understand and which cloud is the ideal system of record for each piece of data.
Which two considerations will lead to an optimal design around systems of record?
Choose 2 answers

A. Heroku should be used to master ecommerce transactions, including order records, customer product affinity, and promotion eligibility

B. Lifetime engagement tracking and history, other data for personalization or segmentation should be mastered in Marketing Cloud

C. User consent information. Customer Journey flow. Counsel and compliance preferences should be mastered in B2C Commerce

D. Store primary attributes (name, address, birthday, phone, and email) about the customer in Service Cloud

正解：B,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Universal Containers (UC) is in the process of implementing a B2C Commerce site for their storefront, and Experience Cloud for their support and help desk. UC wants to ensure that there is a single login and data experience between the two sites while also being relatively seamless.
Given the need for a single login experience, what should the primary system be for all authentication?

A. B2C Commerce

B. Salesforce Identity

C. Experience Cloud

D. Service Cloud

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

A company wants to give its service agents a current view in Marketing Cloud of which journeys customers are in at any given time, so that agents can provide a more persona! and relevant experience if a customer contacts them.
What approach should a Solution Architect recommend to fulfill this requirement?

A. Create a multi-select picklist on the contact record, and use the out-of-the-box Contact Update activities in Journey Builder to add or remove the name of the journey as they enter and exit.

B. Add the Journey Membership Lightning component from the Marketing Cloud Connect Managed Package to the Contact Page Layout.

C. Develop a custom Lightning web component in Salesforce to query Marketing Cloud in real time to get Contact Journey membership.

D. Schedule a batch job in Salesforce to query Marketing Cloud for the contact membership status of all contacts in Journeys on a regular basis (for example, once per hour) and write this to the Contact record.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

An electronics company operates its website on B2C Commerce. The company recently decided to update its Customer Service portal from a homegrown solution to Service Cloud in order to take advantage of Assisted Order Placement through the 'Order on Behalf of feature in the Service Cloud console.
The company currently has 3 million customer records in its B2C Commerce database that need to be migrated into Service Cloud.
How should a Solution Architect manage the export from B2C Commerce-and import the initial batch of customer records into Service Cloud in an efficient manner?

A. Use the Streaming API to push the 3 million customer records from B2C Commerce to Service Cloud.

B. Use Business Manager to export and Data Loader to import the 3 million records into Service Cloud.

C. Use the Commerce Cloud REST API to import the 3 million records into Service Cloud.

D. Use the Salesforce REST API to import the 3 million records into Service Cloud.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

Universal Containers currently has B2C Commerce and Marketing cloud for their commerce and marketing needs. They are concerned with the amount of abandoned carts they currently have with many of their customers and have requested to implement an abandoned cart solution.
What should a Solution Architect do first to accommodate a scalable and functional abandoned cart solution between B2C Commerce and Marketing Cloud?

A. Enable Collect Tracking within Marketing Cloud Personalization Builder

B. Enable Collect Tracking within Marketing Cloud Email Studio

C. Create Cart Abandonment Emails within Marketing Cloud Email Studio

D. Install Customer Tracking within Commerce Cloud Cartridge

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

Northern Trail Outfitters (NTO) wants to use Marketing Cloud to implement an Abandoned Cart Solution Workflow so that personalized messages are sent to shoppers who add items to their cart but abandon the B2C Commerce storefront.
Which two options should a Solution Architect recommended to meet this requirement? Choose 2 answers

A. Configure B2C Commerce catalog, product, inventory, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through Journey Builder.

B. Configure streaming updates for catalog importing, implement Google Analytics tracking, and leverage Journey Builder to trigger an abandoned cart message.

C. Configure B2C Commerce catalog, product, order, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through Journey Builder.

D. Configure streaming updates for catalog importing, implement the Collect Tracking Code, and leverage Journey Builder to trigger an abandoned cart message.

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

A company Is implementing B2C Commerce, Service Cloud, and Marketing Cloud. The company Is based in Europe and needs to be compliant with GDPR.
Which two design implementations should a Solution Architect use to ensure GDPR compliance?
Choose 2 answers

A. Set field-level encryption across B2C Commerce, Marketing Cloud, and Service Cloud

B. Set tracking site preference for each storefront

C. Use a Salesforce record ID as a single unique identifier to apply across channels and clouds

D. Use email addresses, SMS, or other channel addresses as the contact key {subscriber key) in Marketing Cloud

正解：A,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

A global merchant plans to use B2C Commerce, Service Cloud, and Marketing Cloud to support the shopper experience. They also plan on using Marketing Cloud Connect to integrate Service and Marketing Clouds and the Service Cloud Connector for B2C Commerce. The customers will receive SMS messages through Mobile Connect. One of the key requirements is to enable consent and profile management across the clouds.
Which two recommendations should a Solution Architect make as part of the solution?
Choose 2 answers

A. Profile changes in B2C Commerce will sync to Service Cloud when person accounts are used

B. Service Cloud profile data can be configured to sync to the Marketing Cloud profile center

C. Shopper consent in B2C storefronts will sync to Service Cloud when person accounts are used

D. SMS opt-in will sync with Service Cloud when contact ID is the subscriber key in Marketing Cloud

正解：A,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Universal Containers (UC) Is utilizing B2C Commerce today and is considering utilizing CDP as a means of unifying all of their systems and recognize their existing customers as individuals across systems. They are about to install the Commerce Cloud CDP Connector and would like to understand how the unified profile process will work.
What configurations should a Solution Architect create to correctly identify unified profiles as individuals between CDP and B2C Commerce?

A. Create Customer Groups within B2C Commerce and create data segments within CDP with CDP Data Segments

B. Create Data Segments within CDP and create customer groups within B2C Commerce with the CDP Data Segments

C. Create Data Segments within CDP and create customers within B2C Commerce with the CDP Data Segments

D. Create Individuals within CDP and create customer groups within B2C Commerce with the correct segments

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

An organization is considering using the Lead object in Sales Cloud to track customers who have signed up for their newsletter. The goal is to add these customers to a Marketing Cloud nurture campaign. Once they make a purchase, the suggested design is to convert the Lead to a Contact record and associate the resulting Contact with a Marketing Cloud Subscriber.
What recommendation should a Solution Architect make to avoid implementation challenges?

A. Ensure that the Marketing Cloud Contact associated with the Lead is updated to reference the Contact after conversion.

B. Add prospects who have not created an account or made a purchase to Marketing Cloud directly without creating a Lead.

C. Delete the Marketing Cloud Contact associated with the Lead object after conversion.

D. Avoid using the Lead object by creating Contacts with different Record Types for prospects.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

B2C-Solution-Architect試験無料問題集「Salesforce Certified B2C Solution Architect 認定」