CRT-101試験無料問題集「Salesforce Certification Preparation for Administrator 認定」
Brokers at DreamHouse Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date.
Which two changes in Setup should the administrator make?
Which two changes in Setup should the administrator make?
正解:A,D
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解説: (GoShiken メンバーにのみ表示されます)
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?
How should an administrator configure this requirement?
正解:A
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解説: (GoShiken メンバーにのみ表示されます)