CRT-271試験無料問題集（285題）「Salesforce Certification Preparation For Community Cloud Consultants 認定」

出題：1

Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community.
They need to know if these Articles are helpful to customers when they search for help in theCommunity.
What is the most efficient way for a Salesforce Admin to get this information from customers?

A. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.

B. Create a customer survey using custom Lightning components and add it to the home page.

C. Enable the article voting property on the Article Content component in thearticle detail page in the Community Builder

D. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article

正解：B 解答を投票する

出題：2

ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community. How should the Administrator at ACME Enterprises configure access to the Community?

A. Chatter Groups

B. Permission Sets

C. Public Groups

D. Profiles

E. Sharing Rules

正解：B 解答を投票する

出題：3

Universal Containers built a Community to expose Leads and Opportunities to their resellers. They set up partner accounts with two roles and granted Super User access to the Sales Executives users who are created at the top level of the account role hierarchy. Universal Containers has the following requirements to expose dashboards to their partners: * Partners can NOT modify the dashboard. * Partners only see data within their account. * Partners see all the data on the partner account. How should the Salesforce Admin fulfill these requirements?

A. Select the 'Run as logged in user option for the dashboards

B. Select the owner of the partner account as the running user for the dashboards

C. Select the Sales Executive as the running user for the dashboards

D. Select the Channel Manager as the running userfor the dashboards

正解：A 解答を投票する

出題：4

Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?

A. Use Data Loader to download the user data to generate a pivot table in Excel

B. Install theWave dashboards for Communities

C. Use Google Analytics to generate the adoption report

D. Install the Salesforce Community Management AppExchange package

正解：D 解答を投票する

出題：5

Universal Containers uses Community to grant customers secure access to their accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers needs to grant a subset of their customers, known as affiliates, access to other customer Accounts. How should a Salesforce Admin fulfill these requirements?

A. Create a public group for affiliates and grant Account access using sharing rules.

B. Use Apex without sharing to control affiliates' access to the Account.

C. Leverage the Account team to grant affiliates access to the Account.

D. Add a Sharing Set on the Account associated to the Affiliate profile.

正解：A 解答を投票する

出題：6

Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: * 120,000 partner accounts* Minimize the number of partner account roles* Partner account is made up of sales employees and sales managers* Sales employees only have access to their data* Sales managers have access to all sales employees data. What are the two most efficient ways for the Salesforce Adminto fulfil these requirements?
Choose 2 answers

A. Make the sales manager the Super User on thepartner account

B. Set up partner accounts with two roles

C. Use sharing rules to grant sales managers access to sales employees' data

D. Set up partner accounts with one role

正解：B,D 解答を投票する

出題：7

Your company has provided youwith 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?

正解：C 解答を投票する

出題：8

Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account. How should the Salesforce Admin fulfil this requirement?

A. Make the CEO partner user the owner of the partner account

B. Promote the CEO partner user to delegated admin on the partner account

C. Add a third role to the partner account hierarchy for the CEO partner user

D. Assign Super User access to the CEO partner user on the Contact page

正解：D 解答を投票する

出題：9

Universal Containers wants its Community users to have the ability to log in using Facebook and Google.
Which set of features should the Administrator use to achieve this goal?
Select one or more of the following:

A. Auth Provider and Flow

B. Custom Lightning Component and Apex Class

C. Auth Provider and Registration Handler

D. Single Sign-on and AppExchange

正解：C 解答を投票する

出題：10

The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics.
How should the Salesforce Administrator accomplish this?
Select one or more of the following:

A. Mark old Topics as Inactive and assign Articles to the new Active Topics

B. Delete existing Topics and assign Articles to newly created Topics

C. Merge similar Topics in Content Management WorkspaceB . Keep existing Topics and reassign Articles to newly created Topics

正解：C 解答を投票する

出題：11

What declarative Community Branding features are available in the Community Builder? [Pick 3]

A. Accessibility Colours Selection

B. Overlay Colour

C. Header Fonts

D. Company Logo

E. Custom Fonts

正解：B,C,D 解答を投票する

出題：12

Your company has asked you to leverage Salesforce for their new customer community and wish to ensure that it is mobile ready which template(s) can you leverage to support this requirement? FOUR ANSWERS

A. Koa

B. Kokua

C. Visualforce + Tabs

D. Napili

E. Aloha

正解：A,B,D,E 解答を投票する

出題：13

How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members.
However, users from the same partner should be able to hold discussions amongst themselves.

A. Deselect Community User Visibility under Sharing Settings.

B. Turn off Portal User Visibility under Sharing Settings.

C. Update the Internal User record to Private under Sharing Settings.

D. Create a sharing group for partner accounts under Sharing Settings.

正解：A 解答を投票する

出題：14

The security model for Universal Containers in Private for theCase object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?
Select oneor more of the following:

A. Use a Public Group

B. Use a Share Group

C. Use a Sharing Set

D. Use the role hierarchy

正解：C 解答を投票する

CRT-271試験無料問題集「Salesforce Certification Preparation For Community Cloud Consultants 認定」