Certified-Strategy-Designer試験無料問題集（155題）「Salesforce Certified Strategy Designer 認定」

出題：1

Cloud Kicks is going to conduct research with users of products to better understand their needs.
What are some safeguards that should be put in place to ensure the research is conducted ethically?

A. A customer journey map, research scenario, and a RAID log

B. A hypothesis, project plan, and financial reimbursement for users

C. A code of conduct, ethics training, and a research data handling polic

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Cloud Kicks' strategy designer is writing a challenge statement to inspire team ideation.
What should they avoid in the challenge statement?

A. implying solutions to the challenge

B. Focusing on the root cause of current issues

C. Basing the statement on a problem identified in research

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

A strategy designer and a UX team have recently workshopped and developed a plan around the team's purpose and how they will align with the rest of the organization's goals and objectives.
Which alignment and accountability document should be used after this workshop to bring the plan to reality?

A. V2MOM

B. UX vision

C. RACI

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

A strategy designer is working with a product team to reach more diverse audiences.
How should the designer make a case for ensuring all future releases meet accessibility standards7

A. Focus rationale on how refactoring later is more expensive.

B. Evaluate competitors' accessibility standards.

C. Plot accessibility standards against impact and difficulty.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

A cross disciplinary team is starting a new design initiative for Cloud Kicks, and the strategy designer is loading the effort.
What is one way to increase the team's psychological safety to encourage productive collaboration?

A. Ask everyone to share a personal experience.

B. Ask everyone to introduce themselves via title and greatest success

C. Ask everyone their expected level of project involvement.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

A strategy designer is seeing signals of success with a new product that is driving brand loyalty and decreasing consumers' environmental impact. How should a business case be built for continuing sustainable innovation through a view of a full product lifecycle?

A. Extend customer journey maps to pre and post purchase.

B. Source cheaper, locally-grown raw materials.

C. Purchase carbon offsets for energy used in manufacturing.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.
What should the strategy designer intentionally do to drive this outcome7

A. Increase the design timeline.

B. Design with exclusion experts.

C. Set customer acquisition targets for diverse audiences.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Cloud Kicks (CK) has a large number of customer support requests. CX as identified a need for updated documentation as part of a new customer service design, making self-service available within the experience What should be used to measure ongoing success?

A. Increased number of Knowledge articles

B. Decreased number of customer cases

C. Decreased bounce rate on document on pages

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Cloud Kicks (CK) is a company of operational excellence However, CK has a hard time bringing innovative ideas to market, because investing In unproven tactics seems risky to its leaders who are used to making decisions based on metrics.
Which approach should a strategy designer take when presenting a new product vision to this group?

A. Identify the biggest questions about the product vision and collect data on prototypes.

B. Conduct a competitive analysis of other products in the same market as the product vision.

C. Run qualitative user research on the product vision and share key feedback with stakeholders.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

The design team at Cloud Kicks is making the case for analogous research as part of the design process for a brand new experience.
What should analogous research help them accomplish?

A. Explain a complex strategy to varied stakeholders.

B. Generate unexpected ideas and increase empathy.

C. Bring fun into an otherwise boring project.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

Certified-Strategy-Designer試験無料問題集「Salesforce Certified Strategy Designer 認定」