Community-Cloud-Consultant試験無料問題集（286題）「Salesforce Certified Community Cloud Consultant 認定」

出題：1

Universal Containers built a Community to expose Leads and Opportunities totheir resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners: - Partners can NOT modify the dashboard- Partners only see data within their account- Partners see all the data on the partner accountHow should the Salesforce Admin fulfil these requirements?

A. Select the \Run as logged in user option for the dashboards.

B. Select the Channel Manager as the running user for the dashboards.

C. Select the Sales Executive as the running user for the dashboards.

D. Select the owner of the partner account as the running user for the dashboards.

正解：C 解答を投票する

出題：2

You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?

A. Custom Sharing Set

B. Custom Sharing Group

C. Custom Sharing Rule

D. Records owned by community members are automatically shared with all internal users

E. Custom Permission

正解：B 解答を投票する

出題：3

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?

A. Force.com Sites

B. Community Settings

C. Site.com Studio

D. Community Builder

正解：D 解答を投票する

出題：4

Regional Containers have recently launched their Employee Community which is based off Tabs + Visualforce. As the administrator you have been asked in the team meeting about the best way to access the Community using iOS and Android devices, what do you recommend?

A. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher. Android users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1

B. All users should access a Visualforce + Tabs community via a Desktop browser only

C. Navigate to the community URL in the browser and a mobile experience will be automatically rendered

D. Android & iOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher

E. Android users should download the Salesforce1 app and access the community through the Salesforce1 switcher. iOS usersshould navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1

正解：D 解答を投票する

出題：5

What moderation capabilities does Salesforce communities provide to automate the process ofidentifying and replacing words that are offensive or inappropriate for the Community?

A. Write a trigger to identify posts with the offensive or inappropriate words and replace with other content.

B. Use moderation rules in the Community to block offensive or inappropriate content.

C. Create Process flows to identify posts with the offensive or inappropriate words and replace with other content.

D. Enable Moderation for the Community to block offensive or inappropriate content.

正解：B 解答を投票する

出題：6

Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The high-level capabilities for their partners are as follows:
- Partner usersshould NOT be able to access accounts and cases that they do NOT have access to.
- A Partner user must be able to create cases for all accounts in their account hierarchy irrespective if they are parent of child account.
- Partner users must be able to collaborate within the private groups they are members of.
What are two ways the Salesforce Admin should fulfill these requirements? Choose 2 answers.

A. Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object.

B. Configure an Owner-based Sharing Rule on the Account and Case Object.

C. Develop an Apex Managed Sharing Rule on the Account and Case Object.

D. Set External User Organisation Wide Defaults to Private on the Account and Case Object.

正解：C,D 解答を投票する

出題：7

As part of its recent efforts to improve brand recognition, Universal Containers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding across all of these Communities. What is an efficient way to accomplish this?
Select one or more of the following:

A. Ensure that all Communities are only using standard Lighting Components

B. Create a standard theme that is used in all of the Communities

C. Ensure that all Community managers use the same CSS standards in all pages

D. Use a shared Bootstrap CSS filein all of the Communities

正解：B 解答を投票する

出題：8

Wendy, the Community Manager at Regional Containers has cometo you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?

A. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher

B. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community

C. Wendy should access Community Manager and Community Builder via a Desktop browser only

D. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site

正解：C 解答を投票する

出題：9

Universal Containers (UC) has rolled out a Customer Community where customers can ask andanswer questions. UC wants to ensure that customer questions are answered in a timely manner. How can the Administrator meet this requirement?
Select one or more of the following:

A. Enable question-to-case functionality

B. Enable Case Escalation rules

C. Enable Entitlement and Milestone

D. Enable Knowledge and Articles

正解：D 解答を投票する

出題：10

Northern Trail Outfitters launched a Lightning Community for its partners.Partners need to see list of Opportunities when they log in to the Community. What should the Salesforce Administrator do to fulfil this request?
Select one or more of the following:

A. Add the List View Lightning Component to the Home Page

B. Configure Opportunity as the default landing page in CommunitySettings

C. Enable the Opportunity page as the landing page in Community Builder

D. Set the Opportunity object page as the landing page in Community Builder

正解：A 解答を投票する

出題：11

Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

A. Performance test the Community with a large number of members with increased activity.

B. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.

C. Make sure customers are not members of other Salesforce Communities.

D. Formalize the member registration process, including automating the account assignment orperson account creation.

E. Test the Community for member activity, including cases and articles.

正解：B,C 解答を投票する

出題：12

Northern Trail Outfitters wants to launch their Community withthe following requirements:* Enable ions* Use Reputation for gamification* View the Trending Articles* Optimized for mobile. Which two requirements will the Salesforce Admin be able to accomplish with the Koa template? Choose 2 answers

A. View the Trending Articles

B. Use Reputation for gamification

C. Enable ions

D. Optimized for mobile

正解：C,D 解答を投票する

出題：13

Universal Containers builds a Community on the Napilitemplate. They need to use a survey tool to collect feedback from members. What two things should the Salesforce Admin do to achieve this? Choose 2 answers

A. Create a new page, add the standard survey components, and publish

B. Build custom Lightning survey components for the template

C. Find and install a Lightning survey app from the AppExchange

D. Find and install a Visualforce survey app from the AppExchange

正解：B,C 解答を投票する

Community-Cloud-Consultant試験無料問題集「Salesforce Certified Community Cloud Consultant 認定」