Community-Cloud-Consultant試験無料問題集「Salesforce Certified Community Cloud Consultant 認定」
A coffee company plans to build a Community for franchisees, growers, and consumers. Growers want to keep updatedon research and development initiatives and recommendations. Franchisees need to see MDF (marketing development funds) statistics when they first log in. The marketing department wants to show the latest trends and corresponding products to consumers.
What should the Community Cloud consultant use to personalize content based on the Community member persona?
Select one or more of the following:
What should the Community Cloud consultant use to personalize content based on the Community member persona?
Select one or more of the following:
正解:C
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Universal Containers is planning to launch a Community thatneeds to be accessible from Internet Explorer 9 and the Salesforce Mobile app. Which three Salesforce additions and user license combinations could a Community Cloud consultant use to meet this requirement? Choose 3 answers Select one or more of the following:
正解:A,B,E
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ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community. How should the Administrator at ACME Enterprises configure access to the Community?
正解:B
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Universal Containersbuilds a partner community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?
Select one or more of the following:
Select one or more of the following:
正解:D
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Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
正解:B,D
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Universal Containers needs to create a Community that meets the following requirements:
- Self-Service Support Community in which customer and partner users are community members.
- Partner Users help Universal Containers by adding of resolving cases for their customers within the Community.
- Partner Users do NOT need access to Leads, Campaigns, and Opportunity objects.
- Partners use Case Comment and Case Feed to communicate with the Universal Containersteam and customers.
Which license type should a Salesforce Admin use for these Partner Users?
- Self-Service Support Community in which customer and partner users are community members.
- Partner Users help Universal Containers by adding of resolving cases for their customers within the Community.
- Partner Users do NOT need access to Leads, Campaigns, and Opportunity objects.
- Partners use Case Comment and Case Feed to communicate with the Universal Containersteam and customers.
Which license type should a Salesforce Admin use for these Partner Users?
正解:C
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Universal Containers (UC) wants to collaborate with key members of their strategic Partners on deals and marketing initiatives. Sensitive information needs to be shared with confidence, and major opportunities must be tracked. No other Partners can have visibility to this collaboration. Different UC employees have access to different collaboration efforts.
How should the Administrator meet these requirements?
Select one or more of the following:
How should the Administrator meet these requirements?
Select one or more of the following:
正解:B
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Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases.
They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?
They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?
正解:C
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