FSL-201試験無料問題集（165題）「Salesforce - Implementing Field Service Lightning 認定」

出題：1

Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only.
How can this be configured?

A. Include the Resource Availability Work Rule in the Scheduling Policy.

B. Include the Match Territory Work Rule in the Scheduling Policy.

C. Ensure the Resource's Address is in the same Territory as the Service Appointments.

D. Mark the Service Territory's Resources as Required on the Service Appointments.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Time sheet entries can be associated to which two objects? Choose 2 answer

A. Work order

B. Service resource

C. assigned resources

D. Work order line item

正解：A,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

Universal Containers has customers who have previously negotiated pricing on some products.
Which Price Book structure should a Consultant recommend when considering the implications of pricing on Work Orders?

A. Utilize a custom Global Price Book and add all products as Price Book Entries.

B. Utilize a custom Global Price Book and add price-negotiated products as Price Book Entries.

C. Create customer-specific Price Books and add all products as Price Book Entries.

D. Create customer-specific Price Books and add only price-negotiated products as Price Book Entries.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

Universal Containers sells widgets with multiple components. Based on a problem reported by a customer, one or more of the components need to be replaced.
What should a Consultant recommend to accurately record the required work?

A. Service Appointments and Service Appointment Line Items

B. Work Orders with Products Consumed

C. Work Orders with Work Order Line Items

D. Work Orders with Service Appointments

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

Service resources at universal container UC frequently work in more than one service territory the current scheduling policy looks only at primary territory while us still want to optimizer to use the service resource primary when scheduling, UC also wants the scheduling policy to look at the resources secondary services territory Which two scheduling policy changes should a consultant recommend?
Choose 2 answers

A. Includes the match territory work rule

B. Select working location enable primary on the working territories work rule

C. Deselect working location primary on the working territories work rule

D. Remove the match territory work rule

正解：A,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?

A. Custom lightning component

B. Custom list view

C. Custom gantt filter

D. Custom report in a private report folder

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

Northern Trail Outfitters (NTO) asks its clients for feedback on every service visit. NTO wants to dispatch the appropriate Technicians based on customer feedback.
What are two ways the Consultant can meet this requirement?
Choose ? answers

A. Configure and add excluded and required resource business objectives to scheduling policies.

B. Configure customer preferences on the Service Resource record.

C. Configure resource preferences on the Account or Work Order.

D. Configure and add excluded and required resource Work Rules to scheduling policies.

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

AW Computing technicians handle different kinds of jobs, many of which involve installing or replacing parts. Having the appropriate inventory is critical to completing the jobs on time.
How should field service be configured to ensure the parts required for a job are listed correctly on the work order?

A. Include the required products in the work type.

B. Add the product fields to the work order layout.

C. Create a flow to add the products to the work order.

D. Ensure the product items are available in inventory.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Universal containers (UC) wants to deploy knowledge to its field team.
How should UC ensure its technicians can access knowledge articles offline?

A. Create a custom Mobile App that syncs articles based on service appointment assignments.

B. Use work types to assign associated articles to work order.

C. Use the salesforce Mobile App with deep linking to the field service lightning Mobile App.

D. Write a workflow that associates articles to work orders based on a picklist on the work order.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

The Org-Wide Default sharing for a Service Appointment is set to Private.
If the Service Appointment is cancelled, which users will have visibility to the record?

A. Owner of Service Appointment and members of User Territory

B. Owner of Service Appointment and members of Service Territory

C. Assigned Resources, Qwner of Service Appointment and members of User Territory

D. Assigned Resources, Owner of Service Appointment and members of Service Territory

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

FSL-201試験無料問題集「Salesforce - Implementing Field Service Lightning 認定」