Field-Service-Consultant試験無料問題集（165題）「Salesforce Certified Field Service Consultant 認定」

出題：1

Universal Containers plans to implement Crew Management to better support its clients. Which area does the Consultant need to consider as part of the recommendation?

A. Capacity-based scheduling is supported for Service Crews.

B. The Preferred Resource service objective is ignored for active Crew Members.

C. A service resource can only be a member of a single Crew.

D. Salesforce Field Service considers the Recommended Crew Size when assigning appointments.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

A technician needs to get replacement part for damaged inventory on them for an upcoming job.
To which object should the technician add a product request record?

A. work types

B. service appointment

C. work order

D. service report

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

An employee at universal container performs the role of a dispatcher and a technician How should a consultant configure the field service lightning to support this behavior?

A. Create one service resource and assign the technician and dispatcher role

B. Create one service resource and assign the relevant permission set license

C. Create two service resource and assign them to the employee

D. Create two skills records and assign them to service resources record

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

Universal Containers Technicians frequently need to request more parts from another inventory location when stock runs low.
How can Universal Container Technicians achieve this for each product requested?

A. Create a Product Request and a Product request line item.

B. Create a Product Consumed and a Produc request line item.

C. Create a Work Order Line Item and a Product request line item.

D. Create a Shipment and a Product request line item.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

Time sheet entries can be associated to which two objects? Choose 2 answer

A. Work order

B. Service resource

C. assigned resources

D. Work order line item

正解：A,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

Universal Containers wants their Technicians to create an additional visit to complete unfinished work within the Salesforce Field Service mobile application.
Which approach should a Consultant recommend to meet the requirement?

A. Define a Quick Action that creates a new Work Order record.

B. Define a Quick Action that creates a new Service Appointment record.

C. Define a Visualforce page that creates a new Work Order record.

D. Define a Visualforce page that creates a new Service Appointment record.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

Service Appointments in a "Cannot Complete" status may indicate that an additional part or expert assistance is needed to complete the work. Universal Containers defined that Service Appointments in a "Cannot Complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
Which two items should the Consultant recommerd to meet the requirement?
Choose 2 answers

A. Ensure that Status Transitions are configured to allow the status update from "Cannot Complete" to
"Scheduled."

B. Define "Cannot Complete" as a Pinned Status for Scneduling and Optimization Services

C. Ensure that Status Transitions are configured to prevent the up3Ste from "Cannot Complete" to

D. Define "Cannot Complete" as a Pinned Starus for Auto-Dispatch Services

正解：B,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Universal Containers wants to track the time a Service Resource spends on each step of more complex repair jobs. This time could include travel, prep and on-site time.
How could the Service Resource's Time Sheet be
configured to track the total time spent on each step?

A. Relate the Time Sheet Entries to the Service Appointment.

B. Relate the Time Sheet Entries to the Work Order Line Item.

C. Relate the Time Sheet to the Service Appointment.

D. Relate the Time Sheet to the Work Order Line Item.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Universal Containers has discovered that many of its Technicians' initial visits require a return visit to complete the work.
Which two approaches should a Consultant recommend to accurately track these visits?
Choose TWO answers

A. Create a new Work Order and Service Appointment.

B. Reschedule the Work Order for the new date.

C. Create a new Service Appointment on the original Work Order.

D. Reschedule the Service Appointment for the new date.

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

Service resources at universal container UC frequently work in more than one service territory the current scheduling policy looks only at primary territory while us still want to optimizer to use the service resource primary when scheduling, UC also wants the scheduling policy to look at the resources secondary services territory Which two scheduling policy changes should a consultant recommend?
Choose 2 answers

A. Includes the match territory work rule

B. Select working location enable primary on the working territories work rule

C. Deselect working location primary on the working territories work rule

D. Remove the match territory work rule

正解：A,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

Field-Service-Consultant試験無料問題集「Salesforce Certified Field Service Consultant 認定」