Field-Service-Consultant試験無料問題集（165題）「Salesforce Certified Field Service Consultant 認定」

出題：1

Universal container needs to verify that a repair job has been completed to the customer satisfaction before an invoice can be generated Which two items should the consultant consider?
Choose 2 answers

A. Generate service in the organization's default language

B. Send a feedback survey to the customer when a service appointment is completed

C. Configure signature blocks for service report templates

D. Add service reports templates to the appropriate repair work type

正解：C,D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Org-Wide Default sharing is set to Private in a Salesforce org.
If the Field Service Lightning User Territory feature is enabled, which three objects will be visible to users who are part of the User Territory?
Choose 3 answers

A. Service Resources

B. Work Orders

C. Resource Absences

D. Work Types

E. Accounts

正解：A,B,C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

A technician reported that the travel time calculated between appointments is often two short because job delays throughout the day.
Which setting should a consultant consider to improve travel time accuracy?

A. Street level routing, Default travel speed

B. Minimum grade, default operating hour

C. Estimated travel time, minimize travel

D. Travel speed unit, actual travel time

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

Universal Containers provides prompt service and has multiple service levels for different customers. Over
50% of Service Appointments are created on the same day that they need to be completed. As a result, a Technician's daily schedule can change multiple times throughout the day.
Which method of dispatching should a Consultant recommend implementing?

A. Automatically change the schedule policy.

B. Automatically schedule unscheduled services to available Resources.

C. Automatically change the status to Dispatched of all Service Appointments.

D. Automatically Dispatch Service Appointments using Drip Feed.

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

The service director at Ursa Major Solar would like to understand the effect that service objectives have on the assignment of service appointments to service resources.
Where can the director view service objective scores for potential appointment time slots?

A. Dispatch console

B. Bulk dispatch action

C. Book appointment action

D. Candidates action

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

The Org-Wide Default sharing for a Service Appointment is set to Private.
If the Service Appointment is cancelled, which users will have visibility to the record?

A. Owner of Service Appointment and members of User Territory

B. Owner of Service Appointment and members of Service Territory

C. Assigned Resources, Qwner of Service Appointment and members of User Territory

D. Assigned Resources, Owner of Service Appointment and members of Service Territory

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

Universal Containers provides maintenance and emergency services to its customers. Sending Technicians to emergency calls during the day causes long travel times and reduces the number of appointments that a Technician can complete.
Which feature should the Consultant use to reduce travel time and increase Technician productivity?

A. Reschedule Appointment

B. Fix Overlaps

C. Fill-in Schedule

D. Resource Schedule Optimization

正解：D 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?

A. Custom lightning component

B. Custom list view

C. Custom gantt filter

D. Custom report in a private report folder

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Universal Containers offers 2-hour versus 4-hour appointment booking windows for Gold versus Standard Customers. What should a Consultant recommend to offer appropriate appointment booking windows?

A. Service Due Date

B. Customer Working Hours

C. Customer Entitlement

D. Service Urgency

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships.
How should the Consultant meet this requirement?

Field-Service-Consultant試験無料問題集「Salesforce Certified Field Service Consultant 認定」