Field-Service-Lightning-Consultant試験無料問題集「Salesforce Certified Field Service Lightning Consultant 認定」

A. Each Account will have a Service Appointment that will represent the work to be done at the customer site.

B. Each Asset will have a Service Appointment that will represent the work needed for each machine.

C. Work Orders will have multiple Service Appointments. Each Service Appointment will be linked to the Asset.

D. Work Orders will have multiple Work Order Line Items. Each Work Order Line Item will be linked to the Asset and have a Service Appointment.

A. The territory of the resources was not included in the global optimization request.

B. The optimizer uses a scheduling policy different from what is used on the dispatch console.

C. There are no service resources available with the required skill levels.

D. Global optimization doesn't reschedule appointments that have rule violations.

A. Create one Service Resource and assign the Technician and Dispatcher role.

B. Create two Skills records and assign them to the Service Resource record.

C. Create one Service Resource and assign the relevant Permission Set Licenses.

D. Create two Service Resources and assign them to the employee.

A. Preferred Resources

B. Match Boolean

C. Match Fields

D. Required Resources.

A. Create and schedule independent Work Orders for each Asset, each with a Service Appointment.

B. Create and schedule a Service Appointment with a single Work Order with Work Order Line Items for each Asset.

C. Create designated Time Slots to ensure appropriate time is held to accommodate these types of visits.

D. Create a single Work Order with Work Order Line Items for each Asset, each with a Service Appointment.

A. Articles

B. Skill Requirements

C. Products Required

D. Resources

E. Service Appointments

A. Ask the Customer Service Rep to call the customers and manually re-schedule for another day.

B. Drag and drop the Service Appointments to other available Resources and run Optimization.

C. Change the Scheduling Policy to "High Intensity" and activate the Background Optimization process.

D. Update the Resource a not available, select the affected Service Appointments, and press "Schedule."

A. Create work order line item, each with its own child service appointment

B. Create a multiple service appointment, each with its own child task records

C. Create a multiple service appointment each with its own child work order line item

D. Create a custom object records, each with its own child service appointment

A. 100 contractors
100 contractors

B. 25 contractors
75 contractors
25 contractors

C. 25 contractors
100 contractors

A. Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.

B. Set Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders.

C. Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders.

D. Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.

A. Use an ERP to manage the BoM.

B. Use Products and add to an Order.

C. Use a custom object to model the BoM.

D. Use Assets and define a hierarchy.

A. Aerial Routing

B. Service Resource Dashboard

C. Street-level Routing

D. Service Appointment Reports

A. Update the Service Appointment Chatter feed.

B. Update the Service Appointment Status field.

C. Reschedule the Service Appointment for later.

D. Update the Service Appointment field "In Jeopardy."

A. Select the relevant Work Types for each Resource.

B. Assign the appropriate Skills to Resources.

C. Use Work Types with required Skills.

D. Create Multiple Work Orders Line Items per service.

A. Create a new Work Order Line Item for each site visit.

B. Create a new Product Consumed for each site visit.

C. Create a new Service Appointment for each site visit.

D. Create a new Child Work Order for each site visit.

A. Work Types, Resource Availabilities, and Operating Hours

B. Skills, Operating Hours, Time Slots, and Holidays.

C. Service Territories, Operating Hours, and Resource Absences

D. Service Territories, Resource Capacity, and Business Hours

A. Relate the Time Sheet Entries to the Service Appointment.

B. Relate the Time Sheet Entries to the Work Order Line Item.

C. Relate the Time Sheet to the Service Appointment.

D. Relate the Time Sheet to the Work Order Line Item.