OmniStudio-Consultant試験無料問題集「Salesforce Certified OmniStudio Consultant 認定」
A Salesforce Omnistudio Consultant is validating an Omniscript they have developed for a client. The client has specific business requirements that the script must meet.
What is the best way for the consultant to ensure that the Omniscript meets the client's business requirements?
What is the best way for the consultant to ensure that the Omniscript meets the client's business requirements?
正解：B
解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
A business has the following requirements:
* To display cases for an account
* The user should see all of the cases on the canvas
* The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?
* To display cases for an account
* The user should see all of the cases on the canvas
* The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?
正解：A
解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'
正解：A
解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet.
Which data source should the team use to make progress on the design?
Which data source should the team use to make progress on the design?
正解：A
解答を投票する
A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.
In this scenario, what benefit should the consultant highlight to the developer team?
In this scenario, what benefit should the consultant highlight to the developer team?
正解：A
解答を投票する
An existing OmniScript used to capture and update customer information displays the following information on the same page:
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
* Email
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?
* Name
* Age
* Street
* Last name
* Postal code
* Gender
* State
* Phone
* City
* Country
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?
正解：B
解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?
* DataRaptor Extract Action
* HTTP Action
* DataRaptor Transform Action
Following best practices, what can the consultant recommend to reduce processing time?
正解：C
解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?
Which OmniStudio tools should the consultant recommend to meet these requirements?
正解：B
解答を投票する
解説: (GoShiken メンバーにのみ表示されます)