Salesforce-AI-Specialist試験無料問題集（98題）「Salesforce Certified AI Specialist 認定」

出題：1

An administrator wants to check the response of the Flex prompt
template they've built, but the preview button is greyed out.
What is the reason for this?

A. The prompt has not been saved and activated,

B. The records related to the prompt have not been selected.

C. A merge field has not been inserted in the prompt.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

Universal Containers' service team wants to customize the standard case summary response from Einstein Copilot.
What should the AI Specialist do to achieve this?

A. Summarize the Case with a standard copilot action.

B. Create a custom Record Summary prompt template for the Case object.

C. Customize the standard Record Summary template for the Case object,

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

Universal Containers wants to reduce overall agent handling time minimizing the time spent typing routine answers for common questions in-chat, and reducing the post-chat analysis by suggesting values for case fields.
Which combination of Einstein for Service features enables this effort?

A. Einstein Reply Recommendations and Case Classification

B. Einstein Reply Recommendations and Case Summaries

C. Einstein Service Replies and Work Summaries

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

A support team handles a high volume of chat interactions and needs a solution to provide quick, relevant responses to customer inquiries.
Responses must be grounded in the organization's knowledge base to maintain consistency and accuracy.
Which feature in Einstein for Service should the support team use?

A. Einstein Service Replies

B. Einstein Knowledge Recommendations

C. Einstein Reply Recommendations

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

Universal Containers (UC) wants to enable its sales team with automatic post-call visibility into mention of competitors, products, and other custom phrases.
Which feature should the AI Specialist set up to enable UC's sales team?

A. Call Insights

B. Call Summaries

C. Call Explorer

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

Based on the user utterance, "Show me all the customers in New York", which standard Einstein Copilot action will the planner service use?

A. Fetch Records

B. Query Records

C. Select Records

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

Universal Containers is very concerned about security compliance and wants to understand:
Which prompt text is sent to the large language model (LLM)
* How it is masked
* The masked response
What should the AI Specialist recommend?

A. Review the debug logs of the running user.

B. Ingest the Einstein Shield Event logs into CRM Analytics.

C. Enable audit trail in the Einstein Trust Layer.

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and interactions. UC needs audit and feedback data to be accessible for reporting purposes.
What is a consideration for this requirement?

A. Storing this data requires Data Cloud to be provisioned.

B. Storing this data requires a custom object for data to be configured.

C. Storing this data requires Salesforce big objects.

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

A sales rep at Universal Containers is extremely busy and sometimes will have very long sales calls on voice and video calls and might miss key details. They are just starting to adopt new generative AI features.
Which Einstein Generative AI feature should an AI Specialist recommend to help the rep get the details they might have missed during a conversation?

A. Sales Summary

B. Call Explorer

C. Call Summary

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

Universal Containers (UC) noticed an increase in customer contract cancellations in the last few months. UC is seeking ways to address this issue by implementing a proactive outreach program to customers before they cancel their contracts and is asking the Salesforce team to provide suggestions.
Which use case functionality of Model Builder aligns with UC's request?

A. Product recommendation prediction

B. Customer churn prediction

C. Contract Renewal Date prediction

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

Salesforce-AI-Specialist試験無料問題集「Salesforce Certified AI Specialist 認定」