Salesforce-Communications-Cloud試験無料問題集（78題）「Salesforce Communications Cloud Accredited Professional (AP) 認定」

出題：1

Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.

A. Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account

B. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.

C. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.

D. Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account

正解：A 解答を投票する

出題：2

Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?

A. Context Rules

B. Advance Rules

C. Compatibility Rules

D. Attribute Rules

正解：B 解答を投票する

出題：3

Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
* Product must be grouped during decomposition in order to send products to the billing system based on location
* After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?

A. Split the order into multiple order and group order items based on the service location

B. Use the CPQ multisite feature and group the service locations and create orders for each group

C. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them

D. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items

正解：D 解答を投票する

出題：4

UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A. Create one decomposition relationship each via one parent class product from all commercial offerings

B. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.

C. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item

D. Create one decomposition relationship each from all commercial offerings to the same technical product

正解：A 解答を投票する

出題：5

ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

A. Keep the number of attribute on the product low, avoid big picklist and direct assignments.

B. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products

C. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules

D. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.

正解：B 解答を投票する

出題：6

Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.

A. Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details

B. Implement a milestone orchestration item to execute request on the fulfillment system for activation

C. Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details

D. Implement a callout orchestration item to execute a request on the fulfillment system for activation

正解：D 解答を投票する

出題：7

Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?

A. Service Account

B. Place

C. Address

D. Premise

正解：A,D 解答を投票する

出題：8

ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?

A. Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item

B. Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.

C. Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.

D. Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites

正解：A 解答を投票する

Salesforce-Communications-Cloud試験無料問題集「Salesforce Communications Cloud Accredited Professional (AP) 認定」