Salesforce-Communications-Cloud試験無料問題集（78題）「Salesforce Communications Cloud Accredited Professional (AP) 認定」

出題：1

UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

A. Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.

B. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate

C. Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products

D. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action

正解：D 解答を投票する

出題：2

ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A. Promotions

B. Adjustment using Context rules

C. Discounts.

D. Customizations using CPQ Hooks

正解：B 解答を投票する

出題：3

Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

A. Add a Recommendation rule for Product A when bundle B is added

B. Add an Auto Add rule to include product A with bundle B

C. Configure the cardinality Min as 0, Max 1 and default as 1.

D. Configure the cardinality Min as 1, Max 1 and default as 1

正解：C 解答を投票する

出題：4

UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.
Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?

A. Create a product class and assign it to all top level offers, create orchestration plan with a scenario on a product

B. Create a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

C. Create an orchestration plan and define a scenario for each top product offer

D. Use product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

正解：A,D 解答を投票する

出題：5

T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

A. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website

B. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.

C. Manage product catalog in communication cloud and periodically synchronize the web channels automatically

D. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.

正解：B 解答を投票する

出題：6

The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?

A. Design integration procedure that makes both request and returns the result to order Management.

B. Design for one callout each request and cache the identifier in memory

C. Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line

D. Use Data raptor technology to make the request and return the response to order management

正解：C,D 解答を投票する

出題：7

A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

A. Use Apex to be able to send the customized payload and interpret the response

B. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic

C. Attach an Omniscript ta task and handle the integration manually

D. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.

正解：A 解答を投票する

出題：8

ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

A. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record

B. Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record

C. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record

D. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.

正解：A 解答を投票する

Salesforce-Communications-Cloud試験無料問題集「Salesforce Communications Cloud Accredited Professional (AP) 認定」