Salesforce-Communications-Cloud試験無料問題集（78題）「Salesforce Communications Cloud Accredited Professional (AP) 認定」

出題：1

Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.

A. Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account

B. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.

C. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.

D. Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account

正解：A 解答を投票する

出題：2

T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

A. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website

B. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.

C. Manage product catalog in communication cloud and periodically synchronize the web channels automatically

D. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.

正解：B 解答を投票する

出題：3

An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?

A. Accommodate the feature since otherwise business representative will not accept the iteration results.

B. Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.

C. Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change

D. Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.

正解：B 解答を投票する

出題：4

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

A. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.

B. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.

C. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.

D. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.

正解：A 解答を投票する

出題：5

Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called "Installation Type" on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?

A. No errors will be returned the value for 'Installation type' on the technical product will be set to most recently modified attribute.

B. An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes

C. No error will be returned the "installation type" will be copied as empty/null after decomposition on the technical product

D. An error at runtime no value will be assigned to the attribute "installation Type" on the technical product

正解：A 解答を投票する

出題：6

Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

A. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually

B. Use the integration procedure to manage the various task that technician need to undertake

C. Use call out to fully automate the flow so that no manual steps are required

D. Use data raptor to assist with integration and introduce several manual task into the flow.

正解：A 解答を投票する

出題：7

Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

A. Time Plan

B. Discount

C. Promotions

D. Offering

正解：A,C 解答を投票する

出題：8

UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?

A. Analyze and resolve any errors that were encountered and perform additional data load for any failed records

B. Inform the business that data migration is completed and errors resolved in development

C. Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness

D. Raise support case to retrieve a data load report to summarize the data load.

正解：A,C 解答を投票する

Salesforce-Communications-Cloud試験無料問題集「Salesforce Communications Cloud Accredited Professional (AP) 認定」