Salesforce-Communications-Cloud試験無料問題集（78題）「Salesforce Communications Cloud Accredited Professional (AP) 認定」

出題：1

A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

A. Product Model use hierarchical modeling which is natively supports EPC

B. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.

C. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.

D. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well

E. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.

正解：A,B,C 解答を投票する

出題：2

Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

A. Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn

B. Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

C. Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.

D. Create a churn trend app from a template in CRM analytics to identify customer likely to churn

正解：C 解答を投票する

出題：3

Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

A. Time Plan

B. Discount

C. Promotions

D. Offering

正解：A,C 解答を投票する

出題：4

Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

A. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets

B. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets

C. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets

D. User, Person Account, Billing Account, Service Account, Contacts, Assets.

正解：C 解答を投票する

出題：5

Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.

B. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.

C. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL

D. Configure a Callout Orchestration item using the enhanced system interface

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?

A. Split Line Items in the same order before submitting the order and request an increase to order size limits

B. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.

C. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.

D. Ensure platform Events mode is enabled for Order Management

正解：B,D 解答を投票する

出題：7

Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

A. This would require migrating all products sold within last 5 years, including those that are no longer sold.

B. Migrating millions of records will cause Order Management to fail during processing due to large volume

C. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance

D. Migrating Assets instead of orders would provide more business Value.

E. Migrating millions of records may reduce query performance due to large data volumes

正解：A,B 解答を投票する

出題：8

Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load

B. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system

C. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources

D. Ensure platform events mode is enabled

正解：A,D 解答を投票する

Salesforce-Communications-Cloud試験無料問題集「Salesforce Communications Cloud Accredited Professional (AP) 認定」