Salesforce-Communications-Cloud試験無料問題集（78題）「Salesforce Communications Cloud Accredited Professional (AP) 認定」

出題：1

ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A. Promotions

B. Adjustment using Context rules

C. Discounts.

D. Customizations using CPQ Hooks

正解：B 解答を投票する

出題：2

Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

A. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually

B. Use the integration procedure to manage the various task that technician need to undertake

C. Use call out to fully automate the flow so that no manual steps are required

D. Use data raptor to assist with integration and introduce several manual task into the flow.

正解：A 解答を投票する

出題：3

UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A. Custom API via lightening Out

B. Cart Based API using Omni Out

C. Digital commerce SDK

D. Digital Commerce API

正解：C,D 解答を投票する

出題：4

Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

A. Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.

B. Only Commercial assets need to be present in salesforce to successfully process the MACD orders.

C. Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations

D. Only Migrate the assets needed when customers are trying to place MACD orders.

正解：C 解答を投票する

出題：5

Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.

A. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product

B. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.

C. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product

D. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory

正解：C 解答を投票する

出題：6

UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global

B. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.

C. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item

D. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order

正解：D 解答を投票する

出題：7

United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

A. To validate the migrated assets data aligns with assets data model

B. To validate if decomposition works on migrated assets

C. To create inventory items to be used in subsequent MACD.

D. To validate if MACD works on migrated Assets.

正解：C 解答を投票する

出題：8

Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

A. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added

B. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.

C. Model the Ethernet access device as a child product of the dedicated internet service offer

D. Model dedicated internet service as a child product of the Ethernet access device offer.

正解：B 解答を投票する

Salesforce-Communications-Cloud試験無料問題集「Salesforce Communications Cloud Accredited Professional (AP) 認定」