Salesforce-Sales-Representative試験無料問題集（129題）「Salesforce Certified Sales Representative 認定」

出題：1

A sales representative has a prospect who is in discussions with multiple vendors about competing products.
The sales rep is concerned the prospect might not remember the valuable benefits of the solution.
Which closure practice should the sales rep use to gain a commitment with this prospect?

A. Assumptive

B. Takeaway

C. Summary

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：2

How should a sales representative reinforce elements of the value proposition for the customer?

A. Provide sales collateral and benefits.

B. Share case studies and customertestimonials.

C. Address potential pitfalls of the solution.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：3

After a salesrepresentative presents a value proposition to customers, they raise some objections. The sales rep understands their reasoning and negative emotional reaction.
Which step should the sales rep take next to address these objections?

A. Ask questions to determine if they can get the deal back on track.

B. Stand by the solution and point out their misunderstanding.

C. Compare risks and benefits using features, advantages, and benefits (FAB).

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：4

A sales representative wants to foster team selling, increase customer satisfaction, and decrease customer attrition at a critical account.
Which business capability can help implement these goals?

A. Territory Management

B. Account and Contact Management

C. Account Planning

正解：C 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：5

What are the four elements of emotional intelligence?

A. Self-awareness, self-management, empathy, and skilled relationships

B. Discover, define, design, and deliver

C. Plan, engage, execute, and close

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：6

During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal.
What is an effective way to handle an objection?

A. Propose an alternative product.

B. Ask questions to characterize the issue.

C. Offer friendlier terms and a lower price.

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：7

A sales representative is working to understand a prospect's pain points, desired outcomes, and emotional drivers.
In which phaseof the sales process is this deal?

A. Create

B. Collaborate

C. Connect

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：8

Before a sales representative can close a deal, they are providing the deadlines, payment schedule agreement, and requirements of the engagement.
Which document is the sales rep preparing to finalize this deal?

A. New order form

B. Statement of work

C. Master serviceagreement

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：9

Why is collaborating with departments such as marketing and service crucial to generating a new pipeline?

A. To avoid competing for the best leads

B. To leverage additional expertise and resources

C. To expand and improve networking skills

正解：B 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

出題：10

A sales representative is negotiating with a customer to renew their agreement. Historically, the customer has been unwilling to purchase additional products due to cost concerns.
Which type of strategy should the sales rep use?

A. Bundle pricing

B. Competitor-based pricing

C. Price skimming

正解：A 解答を投票する

解説: (GoShiken メンバーにのみ表示されます)

Salesforce-Sales-Representative試験無料問題集「Salesforce Certified Sales Representative 認定」