User-Experience-Designer試験無料問題集「Salesforce Certified User Experience Designer 認定」

Cloud Kicks (CK) wants to display contact information, including avatar, name, and title, for people who are related to a customer on a Record page. However, title space is available.
Which standard component's design should be used given CK's constraints?

解説: (GoShiken メンバーにのみ表示されます)
During discovery, a UX Designer finds that most sellers like the idea of using the utility bar for easy access and productivity.
Which three standarduse cases could be recommended for using the utility bar to enhance the user experience?
Choose 3 answers

正解:B,C,D 解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK knows about the users so that a shared understanding is created with the rest of the organization.
Which tool should be used to share this insight?

解説: (GoShiken メンバーにのみ表示されます)
Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act,and sound like Salesforce?
Choose 2 answers

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Cloud Kicks is launching a new Salesforce org and wants to test its levels of accessibility, including keyboard navigation.
Which detail could be verified by testing keyboard navigation for accessibility?

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Cloud Kicks is displaying Knowledge articles on a site with a colored background. A UX Designer is asked to evaluate Web Content Accessibility Guidelines (WCAG) level AA for normal text.
What is the minimum color contrast ratio that would pass these guidelines?

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Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers

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Cloud Kicks has identified a Trusted Advisor persona as their primary focus for the next iteration.
Which key business process defining their work should be analyzed to make sure the delivered experience fits their needs?

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A UX Designer wants to conduct customer interviews as part of discovery research.
Which best practice should be followed while conducting these interviews?

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Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams.
Which types of process map should they produce?

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Which two UX design principles are key to creating excellent mobile user experiences?
Choose 2 answers

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A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one.Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the list.
Which two impacts of the LWC's Shadow DOM should be considered when designing or developing the stylesheets for these components?
Choose 2 answers

解説: (GoShiken メンバーにのみ表示されます)
Which document should be the source of truth for consistency when implementing a company's brand on Salesforce?

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A Sales team is having trouble interacting with Contact records in Sales Cloud. They cannot find the information they need, and many of the visible record fields are not relevant to sales activities. On top of that, they complain the page load time is very long.
Which approach should be recommended to improve their experience?

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Cloud Kicks (CK) has finished conducting research and has synthesized the findings. CK nowplans to collaboratively redesign services with stakeholders to address issues uncovered in the study.
Which process should be used?

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Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.
Which three new records would typically be created when they convert a lead?
Choose 3 answers

正解:A,D,E 解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
Cloud Kicks has an existing customer Experience Cloud portal that is performing well.
Which has the highest probability of increasing customer engagement?

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A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required.
Which Usability Heunstic is being used in this case?

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A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push it self onto new rows.
Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?

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Cloud Kicks' development team is working on the build of a new custom component using VS Code. They often have new CSS classes and properties conflicting with the Salesforce Lightning Design System (SLDS), What should simplify working with SLDS in Lightning Components?

解説: (GoShiken メンバーにのみ表示されます)