User-Experience-Designer試験無料問題集「Salesforce Certified User Experience Designer 認定」

A company provides away for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience?
Choose 3 answers

正解:B,D,E 解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
A UX Designer needs to restyle a Lightning Experience model to meet brand guidelines.
Which two steps should the designer take?
Choose 2 answers

解説: (GoShiken メンバーにのみ表示されます)
Cloud Kicks (CK) wants to better deliver products to its customers. CK's UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.
Which technique should be used?

解説: (GoShiken メンバーにのみ表示されます)
What are three benefits of asking the user to think aloud during a user task? Choose 3 answers

正解:B,C,D 解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
A UX Designer presents a creativedesign approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs.
Which approach is being followed?

解説: (GoShiken メンバーにのみ表示されます)
Cloud Kicks wants to modify one of its custom Lightning Web Components so that itsadministrators can change the look and feel depending on what type of Lightning page is used in.
Which feature should be recommended?

解説: (GoShiken メンバーにのみ表示されます)
Cloud Kicks (CK) wants to display contact information, including avatar, name, and title, for people who are related to a customer on a Record page. However, title space is available.
Which standard component's design should be used given CK's constraints?

解説: (GoShiken メンバーにのみ表示されます)
Cloud Kicks (CK) wants to determine whether or not the Experience Cloud site it is launching is intuitive.
CK's UX Designer is going to conduct a usability study.
What shouldbe one of the first steps when planning this study?

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An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers

正解:C,D,E 解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
A UX Designer is asked to build a solution in Salesforce to accommodate a call center's process and make it easier for them to log complaints.
How should the designer illustrate the existing process, including the pain points and opportunities?

解説: (GoShiken メンバーにのみ表示されます)
A UX designer want to understand the mental model of employees who have requested a new internal community the brief specifies what the employees should be able to do on the site but the designer need to suggest and suitable architecture Which technique should be used

解説: (GoShiken メンバーにのみ表示されます)
Cloud Kicks (CK) has a new Portal landing page built with Experience Builder. Upon review, CK does not think the company's brand experience is translated into the user experience; however, CK does confirm the Theme was set up correctly.
Which additional UX elements should be reviewed to influence the brand experience?

解説: (GoShiken メンバーにのみ表示されます)
Which two would be considered responsive design best practices?
Choose 2 answers

解説: (GoShiken メンバーにのみ表示されます)
Cloud Kicks wants to drive engagement on its website.
Which Salesforce feature should boost B2C engagement?

解説: (GoShiken メンバーにのみ表示されます)
A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach.
Which strategy will most likely strengthen employee relationships the most?

解説: (GoShiken メンバーにのみ表示されます)
Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them Which two salesforce features should be suggested to improve the end-user experience ?

解説: (GoShiken メンバーにのみ表示されます)
Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.
Which three new records would typically be created when they convert a lead?
Choose 3 answers

正解:A,D,E 解答を投票する
解説: (GoShiken メンバーにのみ表示されます)
A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.
Which technique should be used?

解説: (GoShiken メンバーにのみ表示されます)
A UX Designer is adding an icon without a visible, descriptive level to an interface using a salesforce Lightning Design System (SLDS) component Blueprint.
Which attribute should be used to ensure the icon complies with accessibility requirements?

解説: (GoShiken メンバーにのみ表示されます)
Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
Shipment records that belong to their teams can be seen by other users.
Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.

解説: (GoShiken メンバーにのみ表示されます)