A. Problem Managers
B. Analysts
C. Vulnerability Managers
D. Chief Information Security Officer (CISO)
A. Who reported the phishing attempt
B. State of the phishing email
C. IP addresses from the header
D. Hashes and/or file names found in the EML attachment
E. Type of Ingestion Rule used to identify this email as a phishing attempt
F. URLs, domains, or IP addresses appearing in the body
A. Source
B. Description
C. Type
D. Classification
A. sn_si.admin
B. admin
C. security_admin
D. rest_api_explorer
A. sn_si_incident
B. sysapproval_approver
C. sec_ops_incident
D. cmdb_rel_ci
A. Ask for assistance in the community page
B. Download one from ServiceNow Share
C. Build your own through the REST API Explorer
D. Look for one in the ServiceNow Store