A. True
B. False
A. Activity
B. Audit Log
C. Timeline
D. Journal
A. Access Contral Scripts
B. Policies and Client Scripts
C. script Include Scripts
D. Business Rule Scripts
A. Context Menu
B. Stamp
C. Paper clip
D. More options (...)
A. Record Producers, Order Guides, and Catalog Items
B. Order Guides, Catalog Items, and Workflows
C. Order Guides, Item Variables, and Workflows
D. Record Producers, Order Guides, and Item Variables
A. Service Desk Homepage
B. Application Navigator
C. Favorites
D. Self Service Module
A. Value
B. Field
C. Column
D. Operator
E. Match Criteria
A. A formatter allows you to populate fields automatically
B. A formatter is a set of conditions applied to a table to help find and work with data
C. A formatter allows you to configure applications on your instance
D. A formatter is a form element used to display information that is not a field in the record
A. User Groups [sn_user_groups]
B. Group [sn_sys_user_group]}
C. User Group [user_groups]
D. Group [sys_user_group]
E. Groups [sys_user_groups]
A. LDAP
B. FTP authentication
C. XML feed
D. SSO
E. Local database
A. Community
B. Wiki
C. Docs
D. Help Panel (question mark icon)
A. Create user update set for impersonation tracking
B. From User icon, select Elevate Roles
C. Activate the glide.sys.log_impersonation prop
D. On the Impersonator role record, right click and select Create Log
E. Add the role Log Write [sn_log_write] to the Impersonator Group
A. sys_id
B. sn_gu_id
C. id
D. u_id
E. sn_rec_id
F. rec_id
G. sn_sys_id
A. Review
B. On Hold
C. Bookmark
D. Flag article
A. End Impersonation
B. Log out and back in
C. Turn your computer off and on again
D. Clear browser cache
